Best Alternatives to Salesforce

16 alternatives ranked by AI visibility score. Category: CRM.

SalesforceA 93Leader

NYSE-listed (CRM) #1 enterprise CRM at $34.9B revenue with Sales, Service, Marketing Cloud and Agentforce AI; competing with Microsoft Dynamics and HubSpot for enterprise customer operations platform.

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#1MicrosoftA 97

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#2HubSpotA 90

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Salesforce Sales Cloud is the flagship CRM and sales automation product of Salesforce (NYSE: CRM) — the world's largest CRM platform — providing lead and opportunity management, ac

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#4KlaviyoA 90

Klaviyo is a marketing automation platform specializing in email and SMS marketing for e-commerce brands, providing data-driven personalization, customer segmentation, and automate

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#5BrazeA 90

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

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#6TwilioA 90

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

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Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

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Salesforce Service Cloud is the customer service and contact center management platform within Salesforce's (NYSE: CRM) product suite — providing case lifecycle management, omnicha

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Adobe Experience Cloud is Adobe's enterprise marketing, analytics, and commerce platform, brought together under one umbrella to give large organizations an integrated suite for cu

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Twilio Segment is Twilio's customer data platform (CDP) that collects, unifies, and routes customer behavioral data from websites, mobile apps, servers, and cloud tools to analytic

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HubSpot Sales Hub is the sales CRM and pipeline management product within HubSpot's integrated CRM platform — operated by HubSpot, Inc. (NYSE: HUBS), a Cambridge, Massachusetts-bas

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HubSpot Operations Hub is the revenue operations and data management product within HubSpot's integrated CRM platform — operated by HubSpot, Inc. (NYSE: HUBS), a Cambridge, Massach

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#13ChurnZeroA 83

ChurnZero is a Washington DC-based customer success platform designed for subscription and SaaS businesses — backed with $35 million raised including a $25 million Series B in 2021

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#14ZoomInfoA 82

ZoomInfo Technologies Inc. is a Vancouver, Washington-based B2B go-to-market intelligence platform — listed on NASDAQ (NASDAQ: ZI) — providing sales teams, marketing departments, a

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#15GainsightA 81

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, e

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#16KayakoB 72

Kayako is a London-based customer service platform with roots dating to 2001 when it launched as one of the first commercial helpdesk software products. The platform provides omnic

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