RingCentral vs Microsoft Teams
Side-by-side comparison of AI visibility scores, market position, and capabilities
NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.
About
RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.
Microsoft 365 enterprise collaboration hub with 280M monthly active users for messaging, video, and files; integrating Copilot AI competing with Slack and Zoom for enterprise communication.
About
Microsoft Teams is Microsoft's enterprise collaboration hub within Microsoft 365 — integrating workplace messaging (chat channels and direct messages), video conferencing, file storage (SharePoint and OneDrive integration), and application extensions into a single platform that has become the primary communication tool for over 280 million monthly active users globally. Launched in 2017 as a replacement for Skype for Business, Teams became one of the most significant technology adoption stories in corporate history during COVID-19, growing from 44 million daily active users in March 2020 to 270 million monthly active users by 2023.
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