RingCentral vs Microsoft Teams

Side-by-side comparison of AI visibility scores, market position, and capabilities

Microsoft Teams leads in AI visibility (98 vs 78)
RingCentral logo

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
B78
Category Rank
#1 of 1
AI Consensus
66%
Trend
stable
Per Platform
ChatGPT
77
Perplexity
73
Gemini
72

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile
Microsoft Teams logo

Microsoft Teams

LeaderProductivity & Collaboration

Team Communication

Microsoft 365 enterprise collaboration hub with 280M monthly active users for messaging, video, and files; integrating Copilot AI competing with Slack and Zoom for enterprise communication.

AI VisibilityBeta
Overall Score
A98
Category Rank
#1 of 2
AI Consensus
74%
Trend
stable
Per Platform
ChatGPT
99
Perplexity
89
Gemini
97

About

Microsoft Teams is Microsoft's enterprise collaboration hub within Microsoft 365 — integrating workplace messaging (chat channels and direct messages), video conferencing, file storage (SharePoint and OneDrive integration), and application extensions into a single platform that has become the primary communication tool for over 280 million monthly active users globally. Launched in 2017 as a replacement for Skype for Business, Teams became one of the most significant technology adoption stories in corporate history during COVID-19, growing from 44 million daily active users in March 2020 to 270 million monthly active users by 2023.

Full profile

AI Visibility Head-to-Head

78
Overall Score
98
#1
Category Rank
#1
66
AI Consensus
74
stable
Trend
stable
77
ChatGPT
99
73
Perplexity
89
72
Gemini
97
75
Claude
99
86
Grok
99

Key Details

Category
Unified Communications & Collaboration
Team Communication
Tier
Leader
Leader
Entity Type
company
product

Capabilities & Ecosystem

RingCentralintegrates withMicrosoft Teams

Capabilities

Only RingCentral
Unified Communications & Collaboration
Only Microsoft Teams
Team Communication

Integrations

Both integrate with
Only RingCentral
RingCentral is classified as company. Microsoft Teams is classified as product (part of Microsoft).

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