RingCentral vs Zoom

Side-by-side comparison of AI visibility scores, market position, and capabilities

Zoom leads in AI visibility (93 vs 84)
RingCentral logo

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
A84
Category Rank
#27 of 147
AI Consensus
80%
Trend
stable
Per Platform
ChatGPT
84
Perplexity
88
Gemini
82

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile
Zoom logo

Zoom

LeaderProductivity & Collaboration

Video Conferencing

San Jose unified communications (NASDAQ: ZM) at $4.665B FY2025 revenue; AI Companion included in paid plans serving 192,600 businesses and 70% Fortune 100 competing with Microsoft Teams for enterprise video and AI collaboration.

AI VisibilityBeta
Overall Score
A93
Category Rank
#5 of 147
AI Consensus
73%
Trend
stable
Per Platform
ChatGPT
99
Perplexity
91
Gemini
95

About

Zoom Video Communications is a San Jose, California-based unified communications and AI collaboration platform — publicly traded on the NASDAQ (NASDAQ: ZM) at approximately $20 billion market capitalization — providing businesses and individuals with video conferencing, phone, chat, contact center, and AI collaboration tools through the Zoom Workplace platform serving 192,600 business customers including 70% of the Fortune 100. In fiscal year 2025 (ended January 31, 2025), Zoom reported $4.665 billion in revenue (3% year-over-year growth), demonstrating stable performance after the post-pandemic normalization from the explosive 2020-2021 growth period. Zoom's AI Companion (integrated across Meetings, Phone, Chat, and Whiteboard) provides meeting summaries, real-time coaching, and workflow automation at no additional charge for paid subscribers. Founded in 2011 by Eric Yuan (former Cisco WebEx VP of Engineering), Zoom employs 8,484 people globally.

Full profile

AI Visibility Head-to-Head

84
Overall Score
93
#27
Category Rank
#5
80
AI Consensus
73
stable
Trend
stable
84
ChatGPT
99
88
Perplexity
91
82
Gemini
95
79
Claude
87
82
Grok
94

Key Details

Category
Unified Communications & Collaboration
Video Conferencing
Tier
Leader
Leader
Entity Type
company
company

Capabilities & Ecosystem

Capabilities

Only RingCentral
Unified Communications & Collaboration
Only Zoom
Video Conferencing
RingCentral is classified as company. Zoom is classified as company.

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