Microsoft Teams vs Zoom

Side-by-side comparison of AI visibility scores, market position, and capabilities

Microsoft Teams leads in AI visibility (98 vs 76)
Microsoft Teams logo

Microsoft Teams

LeaderProductivity & Collaboration

Team Communication

Microsoft 365 enterprise collaboration hub with 280M monthly active users for messaging, video, and files; integrating Copilot AI competing with Slack and Zoom for enterprise communication.

AI VisibilityBeta
Overall Score
A98
Category Rank
#1 of 2
AI Consensus
74%
Trend
stable
Per Platform
ChatGPT
99
Perplexity
89
Gemini
97

About

Microsoft Teams is Microsoft's enterprise collaboration hub within Microsoft 365 — integrating workplace messaging (chat channels and direct messages), video conferencing, file storage (SharePoint and OneDrive integration), and application extensions into a single platform that has become the primary communication tool for over 280 million monthly active users globally. Launched in 2017 as a replacement for Skype for Business, Teams became one of the most significant technology adoption stories in corporate history during COVID-19, growing from 44 million daily active users in March 2020 to 270 million monthly active users by 2023.

Full profile
Zoom logo

Zoom

LeaderProductivity & Collaboration

Video Conferencing

San Jose unified communications (NASDAQ: ZM) at $4.665B FY2025 revenue; AI Companion included in paid plans serving 192,600 businesses and 70% Fortune 100 competing with Microsoft Teams for enterprise video and AI collaboration.

AI VisibilityBeta
Overall Score
B76
Category Rank
#1 of 2
AI Consensus
62%
Trend
stable
Per Platform
ChatGPT
68
Perplexity
69
Gemini
78

About

Zoom Video Communications is a San Jose, California-based unified communications and AI collaboration platform — publicly traded on the NASDAQ (NASDAQ: ZM) at approximately $20 billion market capitalization — providing businesses and individuals with video conferencing, phone, chat, contact center, and AI collaboration tools through the Zoom Workplace platform serving 192,600 business customers including 70% of the Fortune 100. In fiscal year 2025 (ended January 31, 2025), Zoom reported $4.665 billion in revenue (3% year-over-year growth), demonstrating stable performance after the post-pandemic normalization from the explosive 2020-2021 growth period. Zoom's AI Companion (integrated across Meetings, Phone, Chat, and Whiteboard) provides meeting summaries, real-time coaching, and workflow automation at no additional charge for paid subscribers. Founded in 2011 by Eric Yuan (former Cisco WebEx VP of Engineering), Zoom employs 8,484 people globally.

Full profile

AI Visibility Head-to-Head

98
Overall Score
76
#1
Category Rank
#1
74
AI Consensus
62
stable
Trend
stable
99
ChatGPT
68
89
Perplexity
69
97
Gemini
78
99
Claude
81
99
Grok
80

Capabilities & Ecosystem

Microsoft Teamscompetes withZoom

Capabilities

Only Microsoft Teams
Team Communication
Only Zoom
Video Conferencing
Microsoft Teams is classified as product (part of Microsoft). Zoom is classified as company.

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