Best Alternatives to Catalyst Software

15 alternatives ranked by AI visibility score. Category: Salesforce-Native CS Platform.

Catalyst SoftwareC 50Challenger

Customer success platform built natively on Salesforce. NYC, raised $35M+, merged with Totango in 2023 — brings Salesforce-native CS capabilities to the combined Totango-Catalyst platform.

Salesforce-Native CS Platform
#1BrazeA 93

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

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#2CongaA 92

Conga is a revenue lifecycle management platform that provides CPQ (Configure, Price, Quote), contract lifecycle management (CLM), and billing capabilities for enterprise B2B organ

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#3ClariA 89

Clari is a Sunnyvale, California-based revenue operations and AI forecasting platform used by enterprise B2B sales organizations to improve forecast accuracy, manage pipeline healt

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Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

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#5GainsightA 87

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, e

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#6TwilioA 86

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

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#7HubSpotA 86

HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing

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Salesforce Sales Cloud is the flagship CRM and sales automation product of Salesforce (NYSE: CRM) — the world's largest CRM platform — providing lead and opportunity management, ac

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#9XactlyA 85

Xactly is an enterprise sales performance management (SPM) software company founded in 2005 and headquartered in Denver, Colorado. The company offers a comprehensive suite covering

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Salesforce Service Cloud is the customer service and contact center management platform within Salesforce's (NYSE: CRM) product suite — providing case lifecycle management, omnicha

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#11SalesforceA 82

Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer

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Adobe Experience Cloud is Adobe's enterprise marketing, analytics, and commerce platform, brought together under one umbrella to give large organizations an integrated suite for cu

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#13ChurnZeroA 82

ChurnZero is a Washington DC-based customer success platform designed for subscription and SaaS businesses — backed with $35 million raised including a $25 million Series B in 2021

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#14HiverB 68

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Work

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#15DevRevB 68

DevRev is a Palo Alto, California-based AI-powered platform founded in 2020 that addresses a long-standing organizational gap between customer support teams and product engineering

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