Brand Intelligence Graph
Company Overview
About Airship
Airship is a Portland, Oregon-based customer engagement platform providing mobile push notifications, in-app messaging, SMS, email, and web notifications for brands managing mobile app customer relationships — enabling personalized, contextual messaging at scale across mobile channels with advanced segmentation, A/B testing, and customer journey automation. Founded in 2009 (originally Urban Airship), Airship is backed with $100+ million raised from August Capital, Verizon Ventures, and others, serving enterprise brands including Alaska Airlines, NBCUniversal, The Home Depot, and Burger King for mobile app engagement across billions of monthly customer interactions.
Business Model & Competitive Advantage
Airship's platform differentiates from email marketing platforms (Klaviyo, Braze) through its mobile-native architecture: push notifications sent through iOS APNs and Android FCM require SDKs and permission management systems that email doesn't need, and the real-time, always-available nature of mobile push creates different engagement patterns (typically 2-8% CTR versus 2-3% email CTR) that warrant dedicated optimization. Airship's Predictive AI analyzes each user's engagement history to identify the optimal notification time, content type, and channel combination for each individual — suppressing notifications for users likely to churn and increasing frequency for highly engaged users. The Airship Experiments module provides multivariate testing across push content, timing, and segmentation variables.
Competitive Landscape 2025–2026
In 2025, Airship competes in the mobile customer engagement market with Braze (NASDAQ: BRZE, the high-growth competitor with $471M revenue, unified cross-channel platform), OneSignal (push notification API, $4M raised, developer-focused), and Salesforce Marketing Cloud (CRM, larger account relationships) for enterprise mobile engagement platform adoption. Braze's growth has captured significant enterprise market share from Airship and other legacy mobile engagement platforms. Airship's 2024-2025 strategy focuses on the Airship No-Code Experience Editor (enabling marketers to build and test mobile app screens without engineering), expanding real-time data integration with customer data platforms (Segment, Snowflake), and repositioning as the end-to-end mobile customer experience platform beyond notifications.
Recent Activity
View all →The post Prove the outcomes that matter to your business with Airship’s Goal Optimization appeared first on Airship .
Foreign Filing filed 2026-08-06
The post WWDC announcement: 7 takeaways for mobile-first brands appeared first on Airship .
The post How Airship’s new RND scanning helps protect your SMS program appeared first on Airship .
The post When the stakes are highest, Airship guarantees results appeared first on Airship .
The post The Total Economic Impact™ of Airship: 476% ROI appeared first on Airship .
The post CleverTap competitors: How Airship handles no-code differently appeared first on Airship .
Foreign Filing filed 2026-07-08
Foreign Filing filed 2026-07-01
The post The best retail customer engagement platforms for no-code growth teams [2026] appeared first on Airship .
The post Retail customer engagement: The ultimate guide to growing your business in 2026 [5 real examples] appeared first on Airship .
The post How Airship empowers brands to score during the World Cup appeared first on Airship .
Key Differentiators
Emerging Innovator
Airship is an emerging player bringing innovative solutions to the Customer Engagement & Success market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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