Brand Intelligence Graph
Company Overview
About Airship
Airship is a Portland, Oregon-based customer engagement platform providing mobile push notifications, in-app messaging, SMS, email, and web notifications for brands managing mobile app customer relationships — enabling personalized, contextual messaging at scale across mobile channels with advanced segmentation, A/B testing, and customer journey automation. Founded in 2009 (originally Urban Airship), Airship is backed with $100+ million raised from August Capital, Verizon Ventures, and others, serving enterprise brands including Alaska Airlines, NBCUniversal, The Home Depot, and Burger King for mobile app engagement across billions of monthly customer interactions.
Business Model & Competitive Advantage
Airship's platform differentiates from email marketing platforms (Klaviyo, Braze) through its mobile-native architecture: push notifications sent through iOS APNs and Android FCM require SDKs and permission management systems that email doesn't need, and the real-time, always-available nature of mobile push creates different engagement patterns (typically 2-8% CTR versus 2-3% email CTR) that warrant dedicated optimization. Airship's Predictive AI analyzes each user's engagement history to identify the optimal notification time, content type, and channel combination for each individual — suppressing notifications for users likely to churn and increasing frequency for highly engaged users. The Airship Experiments module provides multivariate testing across push content, timing, and segmentation variables.
Competitive Landscape 2025–2026
In 2025, Airship competes in the mobile customer engagement market with Braze (NASDAQ: BRZE, the high-growth competitor with $471M revenue, unified cross-channel platform), OneSignal (push notification API, $4M raised, developer-focused), and Salesforce Marketing Cloud (CRM, larger account relationships) for enterprise mobile engagement platform adoption. Braze's growth has captured significant enterprise market share from Airship and other legacy mobile engagement platforms. Airship's 2024-2025 strategy focuses on the Airship No-Code Experience Editor (enabling marketers to build and test mobile app screens without engineering), expanding real-time data integration with customer data platforms (Segment, Snowflake), and repositioning as the end-to-end mobile customer experience platform beyond notifications.
Recent Activity
View all →The post Why mobile focus & outcome-led AI drive real results: My reflections on the 2026 Gartner<sup>®</sup> Magic Quadrant<sup>™</sup> for Multichannel Marketing Hubs appeared first on Airship .
The post What is a good push notification open rate? appeared first on Airship .
The post Airship Decisioning AI: Bringing On-Device AI to iOS 27 appeared first on Airship .
The post The lock screen is the new landing page appeared first on Airship .
The post What to look for in a no-code journey builder? appeared first on Airship .
The post How many push notifications should you send per month? appeared first on Airship .
The post Prove the outcomes that matter to your business with Airship’s Goal Optimization appeared first on Airship .
Foreign Filing filed 2026-08-06
The post WWDC announcement: 7 takeaways for mobile-first brands appeared first on Airship .
The post How Airship’s new RND scanning helps protect your SMS program appeared first on Airship .
The post When the stakes are highest, Airship guarantees results appeared first on Airship .
The post The Total Economic Impact™ of Airship: 476% ROI appeared first on Airship .
Key Differentiators
Emerging Innovator
Airship is an emerging player bringing innovative solutions to the Customer Engagement & Success market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
Similar Brands
Salesforce
Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer support), Marketing
Klaviyo
Klaviyo is a marketing automation platform specializing in email and SMS marketing for e-commerce brands, providing data-driven personalization, customer segmentation, and automated campaign flows tha
Braze
Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in-app messages, and m
HubSpot
HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing methodology. The co
Twilio
Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabilities directly into
Salesforce Marketing Cloud
Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media marketing, customer jo
Compare Airship with Competitors
Side-by-side AI visibility scores, platform breakdown, and market position.
Claim This Profile
Are you from Airship? Claim your profile to see full AI mention excerpts, get weekly visibility change alerts, and optimize how AI systems describe your brand.
Claim Airship Profile →Track AI Visibility in Real Time
Monitor how ChatGPT, Gemini, Perplexity, and Claude mention Airship vs competitors. Get alerts when AI recommendations shift.
Start Free Tracking →