14.ai

Emerging

YC-backed AI-native customer service agency combining AI agents with human concierge. Founded by Snips founders (acquired by Sonos). Integrates in 1 day.

Updated April 2026

Company Overview

14.ai is the world's first AI-native customer service agency. Combines autonomous AI agents with human concierges to take over support operations. Founded by Marie and Michael (co-founded Snips, acquired by Sonos). YC-backed. Integrates in 1 day across email, calls, chat, TikTok, Facebook, Telegram, WhatsApp. Runs own brand GloGlo as proving ground. Clients: Brilliant (AI glasses), Yon-Ka.

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Key Differentiators

Emerging Innovator

14.ai is an emerging player bringing innovative solutions to the Customer Engagement & Success market.

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