Zoom vs Cisco Webex
Side-by-side comparison of AI visibility scores, market position, and capabilities
San Jose unified communications (NASDAQ: ZM) at $4.665B FY2025 revenue; AI Companion included in paid plans serving 192,600 businesses and 70% Fortune 100 competing with Microsoft Teams for enterprise video and AI collaboration.
About
Zoom Video Communications is a San Jose, California-based unified communications and AI collaboration platform — publicly traded on the NASDAQ (NASDAQ: ZM) at approximately $20 billion market capitalization — providing businesses and individuals with video conferencing, phone, chat, contact center, and AI collaboration tools through the Zoom Workplace platform serving 192,600 business customers including 70% of the Fortune 100. In fiscal year 2025 (ended January 31, 2025), Zoom reported $4.665 billion in revenue (3% year-over-year growth), demonstrating stable performance after the post-pandemic normalization from the explosive 2020-2021 growth period. Zoom's AI Companion (integrated across Meetings, Phone, Chat, and Whiteboard) provides meeting summaries, real-time coaching, and workflow automation at no additional charge for paid subscribers. Founded in 2011 by Eric Yuan (former Cisco WebEx VP of Engineering), Zoom employs 8,484 people globally.
Cisco's enterprise collaboration platform with FedRAMP-authorized video conferencing, UCaaS, and Webex Contact Center; $3.2B 2007 acquisition competing with Microsoft Teams and Zoom for enterprise comms.
About
Cisco Webex is an enterprise collaboration and unified communications platform providing video conferencing, team messaging (Webex Teams/Spaces), calling (cloud calling via Cisco Webex Calling), and contact center (Webex Contact Center) as a comprehensive suite for enterprise communication. Part of Cisco Systems (NASDAQ: CSCO), Webex was acquired from its founders by Cisco in 2007 for $3.2 billion and has evolved from a web conferencing tool into a full unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform generating significant revenue within Cisco's collaboration business.
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