Microsoft Teams vs Cisco Webex
Side-by-side comparison of AI visibility scores, market position, and capabilities
Microsoft 365 enterprise collaboration hub with 280M monthly active users for messaging, video, and files; integrating Copilot AI competing with Slack and Zoom for enterprise communication.
About
Microsoft Teams is Microsoft's enterprise collaboration hub within Microsoft 365 — integrating workplace messaging (chat channels and direct messages), video conferencing, file storage (SharePoint and OneDrive integration), and application extensions into a single platform that has become the primary communication tool for over 280 million monthly active users globally. Launched in 2017 as a replacement for Skype for Business, Teams became one of the most significant technology adoption stories in corporate history during COVID-19, growing from 44 million daily active users in March 2020 to 270 million monthly active users by 2023.
Cisco's enterprise collaboration platform with FedRAMP-authorized video conferencing, UCaaS, and Webex Contact Center; $3.2B 2007 acquisition competing with Microsoft Teams and Zoom for enterprise comms.
About
Cisco Webex is an enterprise collaboration and unified communications platform providing video conferencing, team messaging (Webex Teams/Spaces), calling (cloud calling via Cisco Webex Calling), and contact center (Webex Contact Center) as a comprehensive suite for enterprise communication. Part of Cisco Systems (NASDAQ: CSCO), Webex was acquired from its founders by Cisco in 2007 for $3.2 billion and has evolved from a web conferencing tool into a full unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform generating significant revenue within Cisco's collaboration business.
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