Cisco Webex vs Microsoft Teams

Side-by-side comparison of AI visibility scores, market position, and capabilities

Microsoft Teams leads in AI visibility (98 vs 82)
Cisco Webex logo

Cisco Webex

LeaderProductivity & Collaboration

Video Conferencing & UCaaS

Cisco's enterprise collaboration platform with FedRAMP-authorized video conferencing, UCaaS, and Webex Contact Center; $3.2B 2007 acquisition competing with Microsoft Teams and Zoom for enterprise comms.

AI VisibilityBeta
Overall Score
A82
Category Rank
#1 of 1
AI Consensus
62%
Trend
down
Per Platform
ChatGPT
74
Perplexity
90
Gemini
85

About

Cisco Webex is an enterprise collaboration and unified communications platform providing video conferencing, team messaging (Webex Teams/Spaces), calling (cloud calling via Cisco Webex Calling), and contact center (Webex Contact Center) as a comprehensive suite for enterprise communication. Part of Cisco Systems (NASDAQ: CSCO), Webex was acquired from its founders by Cisco in 2007 for $3.2 billion and has evolved from a web conferencing tool into a full unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform generating significant revenue within Cisco's collaboration business.

Full profile
Microsoft Teams logo

Microsoft Teams

LeaderProductivity & Collaboration

Team Communication

Microsoft 365 enterprise collaboration hub with 280M monthly active users for messaging, video, and files; integrating Copilot AI competing with Slack and Zoom for enterprise communication.

AI VisibilityBeta
Overall Score
A98
Category Rank
#1 of 2
AI Consensus
74%
Trend
stable
Per Platform
ChatGPT
99
Perplexity
89
Gemini
97

About

Microsoft Teams is Microsoft's enterprise collaboration hub within Microsoft 365 — integrating workplace messaging (chat channels and direct messages), video conferencing, file storage (SharePoint and OneDrive integration), and application extensions into a single platform that has become the primary communication tool for over 280 million monthly active users globally. Launched in 2017 as a replacement for Skype for Business, Teams became one of the most significant technology adoption stories in corporate history during COVID-19, growing from 44 million daily active users in March 2020 to 270 million monthly active users by 2023.

Full profile

AI Visibility Head-to-Head

82
Overall Score
98
#1
Category Rank
#1
62
AI Consensus
74
down
Trend
stable
74
ChatGPT
99
90
Perplexity
89
85
Gemini
97
80
Claude
99
78
Grok
99

Key Details

Category
Video Conferencing & UCaaS
Team Communication
Tier
Leader
Leader
Entity Type
product
product

Capabilities & Ecosystem

Capabilities

Only Cisco Webex
Video Conferencing & UCaaS
Only Microsoft Teams
Team Communication

Integrations

Both integrate with
Only Cisco Webex
Cisco Webex is classified as product (part of Cisco). Microsoft Teams is classified as product (part of Microsoft).

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