Best Alternatives to Gainsight

Zendesk is a San Francisco-based customer service platform providing ticketing, live chat, email support, phone support, help center knowledge base, and customer service analytics

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

Conga is a revenue lifecycle management platform that provides CPQ (Configure, Price, Quote), contract lifecycle management (CLM), and billing capabilities for enterprise B2B organ

Clari is a Sunnyvale, California-based revenue operations and AI forecasting platform used by enterprise B2B sales organizations to improve forecast accuracy, manage pipeline healt

Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing

Xactly is an enterprise sales performance management (SPM) software company founded in 2005 and headquartered in Denver, Colorado. The company offers a comprehensive suite covering

Salesforce Service Cloud is the customer service and contact center management platform within Salesforce's (NYSE: CRM) product suite — providing case lifecycle management, omnicha

Adobe Experience Cloud is Adobe's enterprise marketing, analytics, and commerce platform, brought together under one umbrella to give large organizations an integrated suite for cu

ChurnZero is a Washington DC-based customer success platform designed for subscription and SaaS businesses — backed with $35 million raised including a $25 million Series B in 2021

Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer

Vitally is a customer success platform designed for B2B SaaS companies, providing account health scoring, customer data aggregation, automated playbooks, and customer success team

HubSpot Service Hub is the customer service product within HubSpot's unified CRM platform, built to help companies deliver support and retain customers using the same data, tools,

Twilio Segment is Twilio's customer data platform (CDP) that collects, unifies, and routes customer behavioral data from websites, mobile apps, servers, and cloud tools to analytic