Best Alternatives to Freshdesk

Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer

Salesforce Sales Cloud is the flagship CRM and sales automation product of Salesforce (NYSE: CRM) — the world's largest CRM platform — providing lead and opportunity management, ac

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

Klaviyo is a marketing automation platform specializing in email and SMS marketing for e-commerce brands, providing data-driven personalization, customer segmentation, and automate

HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

Salesforce Service Cloud is the customer service and contact center management platform within Salesforce's (NYSE: CRM) product suite — providing case lifecycle management, omnicha

Adobe Experience Cloud is Adobe's enterprise marketing, analytics, and commerce platform, brought together under one umbrella to give large organizations an integrated suite for cu

Twilio Segment is Twilio's customer data platform (CDP) that collects, unifies, and routes customer behavioral data from websites, mobile apps, servers, and cloud tools to analytic

ChurnZero is a Washington DC-based customer success platform designed for subscription and SaaS businesses — backed with $35 million raised including a $25 million Series B in 2021

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, e

Segment (now Twilio Segment) is Twilio's customer data platform (CDP) that collects, unifies, and routes customer behavioral data from websites, mobile apps, and server-side source

HubSpot Service Hub is the customer service product within HubSpot's unified CRM platform, built to help companies deliver support and retain customers using the same data, tools,