RingCentral vs ON24

Side-by-side comparison of AI visibility scores, market position, and capabilities

RingCentral leads in AI visibility (78 vs 70)
RingCentral logo

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
B78
Category Rank
#1 of 1
AI Consensus
66%
Trend
stable
Per Platform
ChatGPT
77
Perplexity
73
Gemini
72

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile
ON24 logo

ON24

ChallengerEvent Management

Webinar & Virtual Events

B2B digital event platform with $160M revenue; webinar engagement data (poll responses, downloads, time watched) as first-party pipeline intelligence feeding Salesforce and Marketo.

AI VisibilityBeta
Overall Score
B70
Category Rank
#1 of 1
AI Consensus
52%
Trend
stable
Per Platform
ChatGPT
63
Perplexity
77
Gemini
71

About

ON24 is a digital experience platform for B2B marketing, enabling companies to run webinars, virtual conferences, and on-demand content experiences that capture audience engagement data and convert viewers into qualified sales pipeline. Founded in 1998 and headquartered in San Francisco, ON24 is listed on NYSE (NYSE: ONTF) and generates approximately $160 million in annual revenue serving enterprise marketing teams at companies including Microsoft, SAP, and Merck who use digital events as a primary demand generation channel.\n\nON24's platform goes beyond basic webinar hosting — every attendee interaction (poll responses, Q&A questions, resource downloads, content watched, time spent) is captured as first-party engagement data that flows into CRM and marketing automation systems (Salesforce, Marketo, HubSpot) as behavioral intent signals. This transforms webinars from one-way broadcasts into data-generating demand generation assets. ON24 Intelligence analyzes this engagement data to score prospects by their buying signal strength based on their webinar behavior patterns.\n\nIn 2025, ON24 operates in the digital events and webinar platform market that exploded during COVID-19 and has since contracted as in-person events returned. The company has repositioned from "webinar platform" to "digital experience platform" emphasizing the first-party data and pipeline generation value rather than the meeting technology. ON24 competes with Zoom Webinars, Hopin (now RingCentral Events), Cvent, and video marketing platforms for B2B event and content marketing budgets. The 2025 strategy focuses on ON24 AI-powered personalized content experiences (where each viewer sees customized content based on their profile), growing its Content Hub (always-on content experience) product, and helping marketers demonstrate revenue attribution from digital events.

Full profile

AI Visibility Head-to-Head

78
Overall Score
70
#1
Category Rank
#1
66
AI Consensus
52
stable
Trend
stable
77
ChatGPT
63
73
Perplexity
77
72
Gemini
71
75
Claude
81
86
Grok
64

Key Details

Category
Unified Communications & Collaboration
Webinar & Virtual Events
Tier
Leader
Challenger
Entity Type
company
company

Capabilities & Ecosystem

Capabilities

Only RingCentral
Unified Communications & Collaboration
Only ON24
Webinar & Virtual Events

Integrations

Both integrate with
Only RingCentral
Only ON24
RingCentral is classified as company. ON24 is classified as company.

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