Kentik vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 53)
Kentik logo

Kentik

ChallengerIT Infrastructure

Network Monitoring

SF network observability platform for cloud and hybrid environments. $80M raised, analyzes flow data at scale for ISPs, enterprises, and cloud providers.

AI VisibilityBeta
Overall Score
C53
Category Rank
#122 of 305
AI Consensus
77%
Trend
stable
Per Platform
ChatGPT
51
Perplexity
48
Gemini
51

About

Kentik is a San Francisco-based network observability platform founded in 2014 that provides telecommunications companies, internet service providers, cloud providers, and large enterprises with deep analytics over their network flow data at a scale that traditional network monitoring tools cannot match. Having raised $80M in funding, Kentik ingests billions of flow records (NetFlow, sFlow, IPFIX, BGP routing data, and cloud flow logs) per second and makes them instantly queryable through a high-performance analytics engine, enabling network engineering and operations teams to investigate performance issues, plan capacity, detect DDoS attacks, and understand traffic patterns across massive network footprints.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

53
Overall Score
93
#122
Category Rank
#4
77
AI Consensus
87
stable
Trend
stable
51
ChatGPT
90
48
Perplexity
94
51
Gemini
91
57
Claude
91
56
Grok
88

Key Details

Category
Network Monitoring
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Kentik
Network Monitoring
Only ServiceNow
ITSM/ITOM

Integrations

ServiceNow is classified as company.

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