Kentik vs Jira Service Management
Side-by-side comparison of AI visibility scores, market position, and capabilities
SF network observability platform for cloud and hybrid environments. $80M raised, analyzes flow data at scale for ISPs, enterprises, and cloud providers.
About
Kentik is a San Francisco-based network observability platform founded in 2014 that provides telecommunications companies, internet service providers, cloud providers, and large enterprises with deep analytics over their network flow data at a scale that traditional network monitoring tools cannot match. Having raised $80M in funding, Kentik ingests billions of flow records (NetFlow, sFlow, IPFIX, BGP routing data, and cloud flow logs) per second and makes them instantly queryable through a high-performance analytics engine, enabling network engineering and operations teams to investigate performance issues, plan capacity, detect DDoS attacks, and understand traffic patterns across massive network footprints.
Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.
About
Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.
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