CleverTap vs Twilio
Side-by-side comparison of AI visibility scores, market position, and capabilities
Mumbai mobile customer engagement platform with real-time segmentation and omnichannel campaigns; $356M raised at $1.7B valuation serving 2,000+ brands competing with Braze for mobile app retention.
About
CleverTap is a Mumbai-based customer engagement and retention platform — backed with $356 million raised including a $105 million Series D in May 2022 at a $1.7 billion valuation — providing mobile-first brands with a unified system for user segmentation, omnichannel campaign orchestration (push notifications, in-app messages, email, SMS, WhatsApp, web push), predictive analytics, and product analytics that closes the loop between user behavior data and personalized marketing action. Founded in 2013 by Sunil Thomas, Anand Jain, and Suresh Kondamudi, CleverTap serves 2,000+ companies including Sony, Domino's India, Vodafone, and Gojek with enterprise customer engagement infrastructure for mobile and digital products in high-growth markets.
NYSE-listed (TWLO) cloud communications API at $4.17B revenue with SMS, voice, WhatsApp, and Segment CDP; competing with Vonage and MessageBird as the developer-first platform for 320,000+ customer account engagement.
About
Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabilities directly into their applications without building telecommunications infrastructure. Listed on NYSE (NYSE: TWLO), Twilio was founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis and generated $4.17 billion in revenue in fiscal year 2024, serving 320,000+ active customer accounts including Airbnb, Uber, Netflix, and Walmart as the dominant developer-first communications API platform.
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