Cisco Webex vs RingCentral

Side-by-side comparison of AI visibility scores, market position, and capabilities

AI visibility is closely matched (82 vs 78)
Cisco Webex logo

Cisco Webex

LeaderProductivity & Collaboration

Video Conferencing & UCaaS

Cisco's enterprise collaboration platform with FedRAMP-authorized video conferencing, UCaaS, and Webex Contact Center; $3.2B 2007 acquisition competing with Microsoft Teams and Zoom for enterprise comms.

AI VisibilityBeta
Overall Score
A82
Category Rank
#1 of 1
AI Consensus
62%
Trend
down
Per Platform
ChatGPT
74
Perplexity
90
Gemini
85

About

Cisco Webex is an enterprise collaboration and unified communications platform providing video conferencing, team messaging (Webex Teams/Spaces), calling (cloud calling via Cisco Webex Calling), and contact center (Webex Contact Center) as a comprehensive suite for enterprise communication. Part of Cisco Systems (NASDAQ: CSCO), Webex was acquired from its founders by Cisco in 2007 for $3.2 billion and has evolved from a web conferencing tool into a full unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform generating significant revenue within Cisco's collaboration business.

Full profile
RingCentral logo

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
B78
Category Rank
#1 of 1
AI Consensus
66%
Trend
stable
Per Platform
ChatGPT
77
Perplexity
73
Gemini
72

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile

AI Visibility Head-to-Head

82
Overall Score
78
#1
Category Rank
#1
62
AI Consensus
66
down
Trend
stable
74
ChatGPT
77
90
Perplexity
73
85
Gemini
72
80
Claude
75
78
Grok
86

Key Details

Category
Video Conferencing & UCaaS
Unified Communications & Collaboration
Tier
Leader
Leader
Entity Type
product
company

Capabilities & Ecosystem

Capabilities

Only Cisco Webex
Video Conferencing & UCaaS
Only RingCentral
Unified Communications & Collaboration

Integrations

Both integrate with
Only Cisco Webex
Only RingCentral
Cisco Webex is classified as product (part of Cisco). RingCentral is classified as company.

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