Best Alternatives to Custify

15 alternatives ranked by AI visibility score. Category: CS Platform.

CustifyD 38Emerging

Customer success platform; CS market $3.1B by 2026; publishes industry research; limited public company metrics; focuses on SaaS customer success management

CS Platform
#1BrazeA 93

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

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Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

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#3GainsightA 87

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, e

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#4TwilioA 86

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

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#5HubSpotA 86

HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing

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Salesforce Service Cloud is the customer service and contact center management platform within Salesforce's (NYSE: CRM) product suite — providing case lifecycle management, omnicha

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#7ChurnZeroA 82

ChurnZero is a Washington DC-based customer success platform designed for subscription and SaaS businesses — backed with $35 million raised including a $25 million Series B in 2021

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Adobe Experience Cloud is Adobe's enterprise marketing, analytics, and commerce platform, brought together under one umbrella to give large organizations an integrated suite for cu

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Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer

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#10VitallyB 69

Vitally is a customer success platform designed for B2B SaaS companies, providing account health scoring, customer data aggregation, automated playbooks, and customer success team

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#11TotangoB 64

Totango is a customer success platform providing account health monitoring, playbook automation, and customer lifecycle management for B2B SaaS companies with subscription revenue

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#12PlanhatC 56

Planhat is a customer success platform enabling B2B SaaS companies to manage customer health, automate customer success workflows, and drive revenue expansion through better accoun

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#13UserIQD 39

UserIQ is a customer success platform providing B2B SaaS companies with in-app user engagement tools, product adoption analytics, and customer health scoring to reduce churn and ac

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#14CatalystD 33

Catalyst (also known as Catalyst.io, not to be confused with Totango's merger partner of the same name) is a customer success platform designed for growth-stage SaaS companies — pr

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ClientSuccess is a Lehi, Utah-based customer success management (CSM) platform providing B2B SaaS companies with health scoring, lifecycle automation, expansion tracking, and accou

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