Zoom vs 8x8
Side-by-side comparison of AI visibility scores, market position, and capabilities
San Jose unified communications (NASDAQ: ZM) at $4.665B FY2025 revenue; AI Companion included in paid plans serving 192,600 businesses and 70% Fortune 100 competing with Microsoft Teams for enterprise video and AI collaboration.
About
Zoom Video Communications is a San Jose, California-based unified communications and AI collaboration platform — publicly traded on the NASDAQ (NASDAQ: ZM) at approximately $20 billion market capitalization — providing businesses and individuals with video conferencing, phone, chat, contact center, and AI collaboration tools through the Zoom Workplace platform serving 192,600 business customers including 70% of the Fortune 100. In fiscal year 2025 (ended January 31, 2025), Zoom reported $4.665 billion in revenue (3% year-over-year growth), demonstrating stable performance after the post-pandemic normalization from the explosive 2020-2021 growth period. Zoom's AI Companion (integrated across Meetings, Phone, Chat, and Whiteboard) provides meeting summaries, real-time coaching, and workflow automation at no additional charge for paid subscribers. Founded in 2011 by Eric Yuan (former Cisco WebEx VP of Engineering), Zoom employs 8,484 people globally.
Cloud UCaaS and CCaaS platform with $725M revenue; XCaaS unified communications and contact center competing against Zoom, Microsoft Teams, and RingCentral for mid-market.
About
8x8 is a cloud communications platform providing unified communications as a service (UCaaS), contact center as a service (CCaaS), and communication APIs for businesses. Founded in 1987 and headquartered in Campbell, California, 8x8 is listed on NASDAQ and generates approximately $725 million in annual revenue serving tens of thousands of businesses with cloud voice, video, messaging, and contact center capabilities. The company has historically targeted mid-market enterprises that need an integrated communications platform without the complexity and cost of large enterprise alternatives.
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