Vodafone vs LiveChat

Side-by-side comparison of AI visibility scores, market position, and capabilities

Vodafone leads in AI visibility (85 vs 79)
Vodafone logo

Vodafone

LeaderTelecom & Communications

Carrier

Vodafone (LON: VOD), ~300M customers across Europe and Africa with ~$40B FY2025 revenue; divesting Italian and Spanish units to streamline the portfolio toward higher-margin markets.

AI VisibilityBeta
Overall Score
A85
Category Rank
#8 of 11
AI Consensus
62%
Trend
up
Per Platform
ChatGPT
93
Perplexity
92
Gemini
91

About

Vodafone Group Plc is a British multinational telecommunications company headquartered in Newbury, England, serving approximately 300 million mobile customers and 30 million broadband customers worldwide. In FY2025 the group reported revenue of approximately $40.2 billion following a series of strategic disposals including the sale of its Italian and Spanish businesses to focus on higher-margin markets.\n\nVodafone operates networks in 15 European and African countries, with a significant presence across sub-Saharan Africa through its Vodacom subsidiary and M-Pesa mobile-money platform. The 2025 merger of Vodafone UK and Three UK created the country's largest mobile operator by subscriber count, enabling accelerated 5G network investment and capex efficiencies.\n\nThe company is pivoting toward B2B growth, pursuing AI-driven managed services, cybersecurity, and cloud offerings targeting enterprises and public-sector clients. Under CEO Margherita Della Valle, Vodafone has also targeted €1 billion in annual cost savings by 2026 to restore shareholder returns and close its valuation gap with European peers.

Full profile
LiveChat logo

LiveChat

LeaderCommunications Technology

Customer Service Chat Platform

LiveChat is a customer service chat platform serving 37,000+ companies. Public on Warsaw Stock Exchange as LVC, also makes ChatBot and HelpDesk SaaS products.

AI VisibilityBeta
Overall Score
B79
Category Rank
#1 of 1
AI Consensus
80%
Trend
up
Per Platform
ChatGPT
76
Perplexity
82
Gemini
83

About

LiveChat is a Wrocław, Poland-based customer service software company that develops and operates a suite of SaaS products centered on the LiveChat customer service platform — a live chat and customer messaging tool that has been deployed by over 37,000 companies globally and processes millions of customer conversations monthly across e-commerce, SaaS, financial services, and professional services industries. LiveChat, Inc. is publicly traded on the Warsaw Stock Exchange under the ticker LVC and operates as a profitable, product-led SaaS company with a portfolio that also includes ChatBot (an AI chatbot builder for automating customer conversations), HelpDesk (a customer support ticketing platform), and KnowledgeBase (a self-service support documentation platform) — interconnected products that share data and workflows across the customer service resolution journey.

Full profile

AI Visibility Head-to-Head

85
Overall Score
79
#8
Category Rank
#1
62
AI Consensus
80
up
Trend
up
93
ChatGPT
76
92
Perplexity
82
91
Gemini
83
78
Claude
83
92
Grok
84

Key Details

Category
Carrier
Customer Service Chat Platform
Tier
Leader
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Vodafone
Carrier
Only LiveChat
Customer Service Chat Platform

Integrations

Only Vodafone
LiveChat is classified as company.

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