Scratchpad vs Salesforce Marketing Cloud
Side-by-side comparison of AI visibility scores, market position, and capabilities
AI workspace for sales reps that auto-updates Salesforce, enforces methodologies like MEDDPICC, and captures call notes with AI. $49.6M raised; tens of thousands of users in thousands of companies.
About
Scratchpad is an AI-powered sales productivity workspace founded in 2019 and headquartered in San Francisco, providing Salesforce-connected tools that eliminate the manual data entry burden for account executives and sales teams. The company has raised $49.6 million across three rounds, including a $33 million Series B in January 2022 led by Craft Ventures with participation from Accel.\n\nScratchpad's core offering is a fast, flexible workspace that surfaces Salesforce data alongside AI-generated call notes, pipeline views, and deal scorecards—allowing reps to update fields, leave notes, and manage deals without switching between Salesforce tabs. Its AI call recorder and notetaker automatically capture and transcribe customer conversations, then use AI to analyze interactions and automatically update Salesforce fields based on what was discussed. The platform enforces sales methodologies including MEDDPICC, SPICED, and BANT by surfacing methodology completion scores and flagging missing qualification data.\n\nScratchpad is used by tens of thousands of reps inside thousands of companies and is priced accessibly at $19–$49 per user per month, making it popular with mid-market and enterprise teams seeking Salesforce productivity gains without a full process overhaul. The platform competes with Groove by Clari and Momentum.io in the Salesforce productivity and activity capture space.
Salesforce (NYSE: CRM) enterprise marketing platform with email, mobile, journey orchestration, and Einstein AI; competing with Adobe Marketo and HubSpot for B2C and B2B marketing automation at enterprise scale.
About
Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media marketing, customer journey orchestration, AI personalization, and marketing analytics for B2C and B2B organizations managing millions of customer relationships. Built from Salesforce's $2.5 billion acquisition of ExactTarget in 2013 (email marketing infrastructure), Marketing Cloud expanded through Datorama (marketing intelligence), Audience Studio (DMP), and Interaction Studio (real-time personalization) acquisitions, making it one of the most comprehensive enterprise marketing platforms globally.
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