ScaleOps vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 52)
ScaleOps logo

ScaleOps

ChallengerCloud & Infrastructure

Cloud Resource Optimization

Raised $130M Series C at $800M valuation in March 2026; customers including Adobe, Salesforce, DocuSign, and Wiz report up to 80% Kubernetes cloud cost reductions via autonomous real-time resource optimization.

AI VisibilityBeta
Overall Score
C52
Category Rank
#134 of 305
AI Consensus
74%
Trend
stable
Per Platform
ChatGPT
54
Perplexity
53
Gemini
47

About

ScaleOps is an autonomous cloud resource optimization platform that uses AI to continuously right-size and orchestrate Kubernetes workloads and AI infrastructure without requiring manual configuration. Founded to address the chronic problem of cloud waste and performance degradation in dynamic containerized environments, ScaleOps deploys AI agents that observe workload behavior in real time, predict resource needs, and automatically adjust CPU, memory, and GPU allocations to maximize efficiency and reliability simultaneously. The company's core insight is that static resource configurations are inherently suboptimal in environments where workload patterns change constantly.\n\nScaleOps integrates with Kubernetes-native infrastructure and extends to AI/ML workloads running on GPU clusters, making it particularly valuable as enterprises scale their AI training and inference pipelines alongside traditional application workloads. The platform operates autonomously—reducing the toil on platform engineering teams who would otherwise spend significant time manually tuning resource requests and limits. Key differentiators include zero-disruption optimization, support for heterogeneous workloads, and AI-driven anomaly detection that prevents resource contention before it impacts performance.\n\nIn March 2026, ScaleOps raised a $130M Series C at an $800M valuation, with customers including Adobe, Wiz, DocuSign, and Salesforce—a marquee roster that validates the platform's enterprise readiness. These customers represent organizations running complex, high-volume Kubernetes environments where even small efficiency gains translate to millions in cloud savings. ScaleOps sits at the intersection of FinOps and AI infrastructure optimization, a category that grows more strategically important as cloud AI spending accelerates.

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ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

52
Overall Score
93
#134
Category Rank
#4
74
AI Consensus
87
stable
Trend
stable
54
ChatGPT
90
53
Perplexity
94
47
Gemini
91
48
Claude
91
57
Grok
88

Key Details

Category
Cloud Resource Optimization
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only ScaleOps
Cloud Resource Optimization
Only ServiceNow
ITSM/ITOM

Integrations

Both integrate with
Only ScaleOps
ServiceNow is classified as company.

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