PagerDuty vs New Relic
Side-by-side comparison of AI visibility scores, market position, and capabilities
Incident management and operations cloud with $470M revenue serving 26K customers; AIOps alert correlation and automated runbooks for on-call engineering and SRE teams.
About
PagerDuty is an operations cloud and incident management platform helping engineering and IT teams detect, respond to, and learn from digital disruptions — automating the alerting, escalation, and on-call management that keeps websites, apps, and digital infrastructure running. Founded in 2009 in San Francisco by Andrew Michaels and Alex Solomon and listed on NYSE, PagerDuty generates approximately $470 million in annual revenue serving over 26,000 customers including most Fortune 500 companies.
Observability platform taken private by Francisco Partners for $6.5B; unified APM, logs, and traces with generous free tier and New Relic AI natural language querying for engineering teams.
About
New Relic is an observability platform providing application performance monitoring (APM), infrastructure monitoring, distributed tracing, log management, and synthetic monitoring for engineering teams building and operating software. Founded in 2008 in San Francisco by Lew Cirne (who previously founded Wily Technology, acquired by CA Technologies) and listed on NYSE, New Relic was acquired by Francisco Partners and TPG in November 2023 for approximately $6.5 billion, taking the company private after years as a public company.
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