MosaicVoice vs Tines
Side-by-side comparison of AI visibility scores, market position, and capabilities
Oakland CA YC W22 real-time AI call center compliance monitoring at $440K revenue Sep 2025; $500K Unpopular Ventures/Ulu/YC with Ontrak Health partnership Aug 2024 competing with Observe.AI for call center QA automation.
About
MosaicVoice is an Oakland, California-based AI call center quality assurance and compliance platform — backed by Y Combinator (W22) with $500,000 in funding from Unpopular Ventures, Ulu Ventures, and Y Combinator — providing call centers with real-time AI monitoring that listens to customer conversations, identifies compliance violations as they happen, and alerts agents and managers immediately — achieving $440,000 in annual revenue as of September 2025 with a 4-person team. Founded in 2020 by Chishun Kwong and Julian McCarty, MosaicVoice announced a partnership with Ontrak Health for AI-powered voice technology in healthcare in August 2024, expanding into the highly regulated healthcare call center market where HIPAA compliance and clinical conversation monitoring requirements are stringent.
Security and IT workflow automation platform (unicorn, Feb 2025 at $1.125B) processing 1B+ automated actions weekly; 200% revenue growth serving Coinbase and LinkedIn competing with Palo Alto XSOAR.
About
Tines is a Dublin-based no-code workflow automation platform that originated as a security operations automation tool and has expanded to serve broader IT, infrastructure, and business process automation needs — enabling security and IT teams to build complex automated workflows without programming by connecting APIs, creating conditional logic, and deploying AI agents that act autonomously on data. Founded in 2018 by Eoin Hinchy and Thomas Kinsella (former security engineers at DocuSign and eBay) and backed by Accel and Addition, Tines achieved unicorn status in February 2025 at a $1.125 billion valuation, processing over 1 billion automated actions weekly for customers including Coinbase, Databricks, and LinkedIn, with 200% revenue growth over 18 months.
AI Visibility Head-to-Head
Key Details
Capabilities & Ecosystem
Capabilities
Integrations
Also Compare
Track AI Visibility in Real Time
Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.