ManageEngine vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 58)
ManageEngine logo

ManageEngine

ChallengerIT Operations & Observability

ITSM/ITOM

Enterprise IT management suite from Zoho; 60+ products covering ITSM, endpoint, SIEM, and network monitoring at lower cost than ServiceNow, CrowdStrike, and Splunk.

AI VisibilityBeta
Overall Score
C58
Category Rank
#88 of 305
AI Consensus
69%
Trend
stable
Per Platform
ChatGPT
61
Perplexity
52
Gemini
64

About

ManageEngine is a division of Zoho Corporation providing enterprise IT management software covering IT service management (ITSM), endpoint management, network monitoring, security operations, IAM, and IT analytics. Part of the $1 billion+ Zoho Corporation, ManageEngine offers over 60 IT management products targeting mid-market enterprises that need enterprise-grade IT tools at more accessible pricing than large competitors like ServiceNow (ITSM) or CrowdStrike (endpoint security).

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

58
Overall Score
93
#88
Category Rank
#4
69
AI Consensus
87
stable
Trend
stable
61
ChatGPT
90
52
Perplexity
94
64
Gemini
91
54
Claude
91
54
Grok
88

Key Details

Category
ITSM/ITOM
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
company
company

Capabilities & Ecosystem

ManageEnginecompetes withServiceNow

Capabilities

Shared
ITSM/ITOM
ManageEngine is classified as company (part of Zoho). ServiceNow is classified as company.

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