Keepit vs Jira Service Management
Side-by-side comparison of AI visibility scores, market position, and capabilities
Keepit is a SaaS-native backup platform for Microsoft 365, Google Workspace, and other SaaS data, operating on vendor-independent cloud infrastructure in Copenhagen.
About
Keepit is a SaaS data protection platform that provides backup and recovery for Microsoft 365, Google Workspace, Salesforce, Dynamics 365, and other SaaS applications from a cloud infrastructure that Keepit owns and operates independently — a deliberate architectural choice that eliminates the dependency on the same cloud hyperscalers (Microsoft Azure, AWS, Google Cloud) that host the SaaS applications being protected. This vendor-independent infrastructure model addresses a specific resilience concern: if a company backs up Microsoft 365 data to Azure, both the primary data and the backup are exposed to the same Microsoft infrastructure incidents, whereas Keepit's independent infrastructure provides genuine resilience separation. The platform operates its own global data center network with storage nodes that are geographically distributed and isolated from the major hyperscaler availability zones.
Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.
About
Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.
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