Cisco vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

AI visibility is closely matched (93 vs 93)
Cisco logo

Cisco

LeaderConsumer Technology

Enterprise

San Jose enterprise networking and security (NASDAQ: CSCO) at ~$57B annual revenue; $28B Splunk acquisition completed March 2024 integrating SIEM/SOAR with Cisco Security Cloud competing with Palo Alto Networks for enterprise cybersecurity.

AI VisibilityBeta
Overall Score
A93
Category Rank
#6 of 305
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
95
Perplexity
99
Gemini
98

About

Cisco Systems Inc. is a San Jose, California-based global technology conglomerate — publicly traded on NASDAQ (NASDAQ: CSCO) as a Dow Jones Industrial Average and S&P 500 component — generating approximately $57 billion in annual revenue and employing 86,000+ employees across 150+ countries, operating as the world's leading enterprise networking equipment manufacturer and an expanding cybersecurity and observability platform following the $28 billion acquisition of Splunk (completed March 2024, Cisco's largest-ever acquisition). Cisco's product portfolio spans networking (Catalyst switches, ASR routers, Meraki cloud-managed networking), security (Duo MFA, Cisco Firepower, Umbrella DNS security, SecureX XDR), collaboration (Webex conferencing, Webex Calling), data center (Nexus switches, UCS servers, HyperFlex HCI), and observability (Splunk SIEM/SOAR, AppDynamics APM, ThousandEyes network intelligence). CEO Chuck Robbins has led the company since 2015. Founded 1984 by Stanford computer scientists Leonard Bosack and Sandy Lerner.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

93
Overall Score
93
#6
Category Rank
#4
71
AI Consensus
87
stable
Trend
stable
95
ChatGPT
90
99
Perplexity
94
98
Gemini
91
90
Claude
91
88
Grok
88

Key Details

Category
Enterprise
ITSM/ITOM
Tier
Leader
Leader
Entity Type
company
company

Capabilities & Ecosystem

Ciscointegrates withServiceNow

Capabilities

Only ServiceNow
ITSM/ITOM
Cisco is classified as company. ServiceNow is classified as company.

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