BigTime vs ServiceMax
Side-by-side comparison of AI visibility scores, market position, and capabilities
PSA platform for consulting and professional services firms; time tracking, project budgets, and invoicing with QuickBooks integration for 10-500 billable staff.
About
BigTime is a professional services automation (PSA) and project management platform designed for consulting firms, IT service companies, accounting firms, and professional services organizations to manage projects, track time and expenses, invoice clients, and analyze profitability. Founded in 2002 and headquartered in Chicago, Illinois, BigTime serves mid-market professional services firms that have outgrown spreadsheet-based project tracking but don't need the complexity of enterprise PSA platforms.
PTC (NASDAQ: PTC) asset-centric field service platform acquired for $1.46B in 2023 at ~$160M ARR; IDC Manufacturing FSM Leader 2024 serving Siemens and GE Healthcare competing with Salesforce Field Service for industrial equipment service management.
About
ServiceMax is a Pleasanton, California-based field service management (FSM) platform — acquired by PTC Inc. (NASDAQ: PTC) in January 2023 for $1.46 billion, a strategic bet that field service software and industrial IoT would converge — providing asset-centric service management for manufacturers, utilities, and service organizations managing complex capital equipment through work order management, installed base tracking, preventive and predictive maintenance scheduling, spare parts logistics, and technician productivity tools. Operating with approximately $160 million ARR post-acquisition and serving customers including Siemens, GE Healthcare, and Philips, ServiceMax is positioned as a leader in the manufacturing and industrial field service management market, recognized as an IDC Leader in Manufacturing Field Service Management in 2024.
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