Atera vs ServiceNow
Side-by-side comparison of AI visibility scores, market position, and capabilities
Tel Aviv all-in-one MSP RMM platform with per-technician pricing serving 12,000+ providers; $77M General Atlantic-backed competing with NinjaRMM and ConnectWise for managed IT service provider tooling.
About
Atera is a Tel Aviv-based remote monitoring and management (RMM) platform designed exclusively for managed service providers (MSPs) and IT departments — providing remote access, automated patch management, network monitoring, helpdesk ticketing, billing integration, and reporting in a single platform with a per-technician pricing model rather than the per-device pricing that traditional RMM platforms use. Founded in 2016 by Gil Pekelman and Oshri Even Zur and backed with $77 million raised from General Atlantic, Atera serves 12,000+ MSPs globally — enabling small and growing IT service businesses to manage hundreds of client endpoints from a single dashboard without the complex licensing math of per-device competitors.
NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.
About
ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.
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