8x8 vs RingCentral

Side-by-side comparison of AI visibility scores, market position, and capabilities

RingCentral leads in AI visibility (78 vs 64)
8x8 logo

8x8

ChallengerProductivity & Collaboration

Unified Communications Platform

Cloud UCaaS and CCaaS platform with $725M revenue; XCaaS unified communications and contact center competing against Zoom, Microsoft Teams, and RingCentral for mid-market.

AI VisibilityBeta
Overall Score
B64
Category Rank
#1 of 1
AI Consensus
68%
Trend
stable
Per Platform
ChatGPT
64
Perplexity
58
Gemini
65

About

8x8 is a cloud communications platform providing unified communications as a service (UCaaS), contact center as a service (CCaaS), and communication APIs for businesses. Founded in 1987 and headquartered in Campbell, California, 8x8 is listed on NASDAQ and generates approximately $725 million in annual revenue serving tens of thousands of businesses with cloud voice, video, messaging, and contact center capabilities. The company has historically targeted mid-market enterprises that need an integrated communications platform without the complexity and cost of large enterprise alternatives.

Full profile
RingCentral logo

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
B78
Category Rank
#1 of 1
AI Consensus
66%
Trend
stable
Per Platform
ChatGPT
77
Perplexity
73
Gemini
72

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile

AI Visibility Head-to-Head

64
Overall Score
78
#1
Category Rank
#1
68
AI Consensus
66
stable
Trend
stable
64
ChatGPT
77
58
Perplexity
73
65
Gemini
72
65
Claude
75
73
Grok
86

Key Details

Category
Unified Communications Platform
Unified Communications & Collaboration
Tier
Challenger
Leader
Entity Type
company
company

Capabilities & Ecosystem

Capabilities

Only 8x8
Unified Communications Platform
Only RingCentral
Unified Communications & Collaboration

Integrations

Both integrate with
Only 8x8
Only RingCentral
8x8 is classified as company. RingCentral is classified as company.

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