Best Alternatives to Supportbee

Zendesk is a San Francisco-based customer service platform providing ticketing, live chat, email support, phone support, help center knowledge base, and customer service analytics

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

Salesforce Marketing Cloud is the enterprise digital marketing platform within Salesforce's (NYSE: CRM) product suite — providing email marketing, mobile messaging, social media ma

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, e

Twilio is a San Francisco-based cloud communications platform — providing APIs for SMS, voice calls, WhatsApp, email, and video — enabling companies to embed communications capabil

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Work

HappyFox is an Irvine, California-based helpdesk software and IT service management company founded in 2011 that provides mid-market and enterprise organizations with a comprehensi

Missive is a Quebec City, Canada-based team inbox and collaboration platform founded in 2015 that unifies customer-facing communication channels—email, SMS, WhatsApp, Twitter DMs,

LiveAgent is a Bratislava, Slovakia-based helpdesk and customer support platform developed by Quality Unit, founded in 2004. The platform provides a comprehensive omnichannel suppo

Zammad is a Berlin-based open-source helpdesk and ticketing platform developed by Zammad Foundation GmbH and founded in 2016 by the creators of the OTRS helpdesk system. The platfo

Re:amaze is a customer messaging and helpdesk platform purpose-built for eCommerce businesses, originally launched as an independent company in Los Angeles and subsequently acquire

Groove HQ is a Charleston, South Carolina-based customer support platform founded in 2012 that provides small businesses and growing teams with a simple, clean shared inbox and hel

Crisp is a Nantes, France-based customer messaging platform founded in 2015 that provides startups and growing businesses with a unified communication hub combining live chat, shar

Kayako is a London-based customer service platform with roots dating to 2001 when it launched as one of the first commercial helpdesk software products. The platform provides omnic

Richpanel is a San Francisco-based AI-powered customer support platform designed specifically for eCommerce brands selling through Shopify, Amazon, WooCommerce, and direct-to-consu