Best Alternatives to Supportbee

15 alternatives ranked by AI visibility score. Category: Omnichannel Helpdesk.

SupportbeeD 36Emerging

Bangalore collaborative email support platform for small teams. Shared inbox with no tickets or queues — designed for human, personal customer support.

Omnichannel Helpdesk

Salesforce is a San Francisco-based enterprise software company — the world's #1 CRM platform — providing Sales Cloud (pipeline and opportunity management), Service Cloud (customer

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#2ZendeskA 90

Zendesk is a San Francisco-based customer service platform providing ticketing, live chat, email support, phone support, help center knowledge base, and customer service analytics

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#3BrazeA 90

Braze is an enterprise customer engagement platform enabling marketing, product, and growth teams to send personalized, real-time messages across email, push notifications, SMS, in

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#4KlaviyoA 90

Klaviyo is a marketing automation platform specializing in email and SMS marketing for e-commerce brands, providing data-driven personalization, customer segmentation, and automate

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#5HubSpotA 90

HubSpot is a CRM platform company founded in 2006 by Brian Halligan and Dharmesh Shah at MIT, headquartered in Cambridge, Massachusetts, and the originator of the inbound marketing

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#6KayakoB 72

Kayako is a London-based customer service platform with roots dating to 2001 when it launched as one of the first commercial helpdesk software products. The platform provides omnic

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#7HiverC 53

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Work

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#8CrispC 53

Crisp is a Nantes, France-based customer messaging platform founded in 2015 that provides startups and growing businesses with a unified communication hub combining live chat, shar

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#9Groove HQC 53

Groove HQ is a Charleston, South Carolina-based customer support platform founded in 2012 that provides small businesses and growing teams with a simple, clean shared inbox and hel

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#10Re:amazeC 53

Re:amaze is a customer messaging and helpdesk platform purpose-built for eCommerce businesses, originally launched as an independent company in Los Angeles and subsequently acquire

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#11MissiveC 52

Missive is a Quebec City, Canada-based team inbox and collaboration platform founded in 2015 that unifies customer-facing communication channels—email, SMS, WhatsApp, Twitter DMs,

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#12LiveAgentC 52

LiveAgent is a Bratislava, Slovakia-based helpdesk and customer support platform developed by Quality Unit, founded in 2004. The platform provides a comprehensive omnichannel suppo

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#13HappyFoxC 52

HappyFox is an Irvine, California-based helpdesk software and IT service management company founded in 2011 that provides mid-market and enterprise organizations with a comprehensi

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#14ZammadC 52

Zammad is a Berlin-based open-source helpdesk and ticketing platform developed by Zammad Foundation GmbH and founded in 2016 by the creators of the OTRS helpdesk system. The platfo

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#15RichpanelD 35

Richpanel is a San Francisco-based AI-powered customer support platform designed specifically for eCommerce brands selling through Shopify, Amazon, WooCommerce, and direct-to-consu

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