Company Overview
About SuperOps
SuperOps is a cloud-native IT management platform purpose-built for managed service providers (MSPs) and internal IT teams. Founded in 2020 and headquartered in San Jose, California, SuperOps provides a unified suite that combines professional services automation (PSA), remote monitoring and management (RMM), and IT documentation in a single AI-native platform. Its solution replaces the fragmented combination of legacy tools — such as ConnectWise, Autotask, and NinjaRMM — with an integrated system designed for modern MSPs seeking to automate service delivery and scale efficiently.
Business Model & Competitive Advantage
SuperOps raised $25M in a Series C round in January 2025, led by March Capital with participation from existing investors Addition and Z47, bringing total funding to $54.4M. The company tripled its customer count in the year prior to the raise and expanded its geographic footprint to 104 countries. Internal IT teams — which require similar tooling to MSPs but manage a single organization — now represent 20% of SuperOps'' customer base, driving the company to launch a dedicated AI-powered Endpoint Management tool for this segment.
Competitive Landscape 2025–2026
SuperOps'' differentiation lies in its AI-native architecture, which enables predictive service delivery, automated ticket triage, anomaly detection across managed endpoints, and AI-assisted documentation. As MSPs face pressure to scale revenue without proportionally increasing headcount, SuperOps'' automation capabilities allow smaller MSP teams to manage larger client portfolios efficiently. The platform''s integrated design also eliminates the integration overhead and data silos inherent in multi-vendor tool stacks.
Key Differentiators
Strong Challenger
SuperOps is an established challenger with significant market presence and competitive offerings in Enterprise Software.
Frequently Asked Questions
Similar Brands
AlphaWatch AI
AlphaWatch AI is a New York-based market research intelligence platform that uses proprietary large language models and specialized embedding models to deliver AI-powered analysis for institutional in
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service is a field service management (FSM) platform from Microsoft (NASDAQ: MSFT) — part of the Dynamics 365 business application suite — that provides work order managem
Verisk Analytics
Verisk Analytics, Inc. is a leading data analytics and technology company serving the global insurance, energy, and financial services industries. Founded in 1971 as the Insurance Services Office (ISO
Workday PSA
Workday PSA is an enterprise project and resource management product built on the Workday platform, designed to help professional services firms manage the full delivery lifecycle — from project pursu
Degreed
Degreed was founded in 2012 with the vision that learning should be continuous, skills-based, and connected across formal education, on-the-job experience, and self-directed development. The company b
Kantata
Kantata is a cloud-based professional services automation (PSA) platform founded through the 2022 rebrand and merger of Mavenlink and Kimble Applications, headquartered in Irvine, California. The comp
Compare SuperOps with Competitors
Side-by-side AI visibility scores, platform breakdown, and market position.
Claim This Profile
Are you from SuperOps? Claim your profile to see full AI mention excerpts, get weekly visibility change alerts, and optimize how AI systems describe your brand.
Claim SuperOps Profile →Track AI Visibility in Real Time
Monitor how ChatGPT, Gemini, Perplexity, and Claude mention SuperOps vs competitors. Get alerts when AI recommendations shift.
Start Free Tracking →