SuperOps vs IBM

Side-by-side comparison of AI visibility scores, market position, and capabilities

IBM leads in AI visibility (93 vs 52)
SuperOps logo

SuperOps

ChallengerEnterprise Software

MSP IT Management & PSA/RMM Platform

SuperOps raised $25M Series C in January 2025 (total $54.4M); tripled customers in one year; expanded to 104 countries; launched AI-powered Endpoint Management tool for internal IT teams alongside its MSP platform.

AI VisibilityBeta
Overall Score
C52
Category Rank
#139 of 286
AI Consensus
82%
Trend
stable
Per Platform
ChatGPT
55
Perplexity
52
Gemini
48

About

SuperOps is a cloud-native IT management platform purpose-built for managed service providers (MSPs) and internal IT teams. Founded in 2020 and headquartered in San Jose, California, SuperOps provides a unified suite that combines professional services automation (PSA), remote monitoring and management (RMM), and IT documentation in a single AI-native platform. Its solution replaces the fragmented combination of legacy tools — such as ConnectWise, Autotask, and NinjaRMM — with an integrated system designed for modern MSPs seeking to automate service delivery and scale efficiently.

Full profile
IBM logo

IBM

LeaderEnterprise Software

General

Armonk NY hybrid cloud and enterprise AI (NYSE: IBM) at $62.8B revenue; $6B+ generative AI bookings, record $12.7B free cash flow 2024, DataStax acquisition for watsonx vector database competing with Microsoft Azure for enterprise AI.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 286
AI Consensus
80%
Trend
stable
Per Platform
ChatGPT
91
Perplexity
87
Gemini
96

About

International Business Machines Corporation (IBM) is an Armonk, New York-based global technology and consulting company — publicly traded on the New York Stock Exchange (NYSE: IBM) as an S&P 500 component — providing hybrid cloud infrastructure, artificial intelligence software, and enterprise IT consulting through approximately 270,300 employees in 170 countries with $62.8 billion in annual revenue. Founded on June 16, 1911, as Computing-Tabulating-Recording Company through a merger orchestrated by financier Charles Ranlett Flint, renamed IBM in 1924 under Thomas Watson Sr., IBM has undergone multiple strategic transformations over its 110+ year history: building the System/360 mainframe platform (1964), launching the IBM PC (1981), selling the PC division to Lenovo (2005, $1.75B), and completing the $34 billion Red Hat acquisition (2019) that repositioned IBM as a hybrid cloud platform company. CEO Arvind Krishna (appointed April 2020) has focused IBM's strategy on three areas: hybrid cloud (powered by Red Hat OpenShift, the enterprise Kubernetes platform), AI (the watsonx platform for enterprise AI model development and deployment), and enterprise consulting. Under Krishna, IBM recorded $12.7 billion in free cash flow in 2024 (a company record), surpassed $6 billion in generative AI bookings since June 2023, and saw the stock price double — trading at all-time highs through 2024-2025. IBM announced the DataStax acquisition in 2025 to deepen watsonx's data layer with AstraDB (vector database for AI applications), DataStax Enterprise (Apache Cassandra), and Langflow (low-code AI agent development).

Full profile

AI Visibility Head-to-Head

52
Overall Score
93
#139
Category Rank
#1
82
AI Consensus
80
stable
Trend
stable
55
ChatGPT
91
52
Perplexity
87
48
Gemini
96
52
Claude
91
55
Grok
89

Key Details

Category
MSP IT Management & PSA/RMM Platform
General
Tier
Challenger
Leader
Entity Type
brand
company

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