Best Alternatives to Parloa

15 alternatives ranked by AI visibility score. Category: AI Contact Center & Customer Experience.

ParloaB 67Challenger

Agentic AI for enterprise customer service. $3B valuation after $350M Series D (Jan 2026). $50M+ ARR, 150% NRR. Serves Allianz, Booking.com, SAP. Founded 2018, Berlin.

AI Contact Center & Customer Experience
#1SinchA 94

Sinch is a Stockholm-based cloud communications company that trades on Nasdaq Stockholm under the ticker SINCH and provides a customer communications cloud spanning SMS, voice, ema

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#2OrangeA 94

Orange S.A. is a French multinational telecommunications corporation headquartered in Paris and the incumbent carrier in France. The company serves more than 285 million customers

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#3TELUSA 94

TELUS Corporation is Canada's second-largest telecommunications company by subscriber count, headquartered in Vancouver, British Columbia. The company reported revenues of approxim

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#4SalvyA 94

Salvy is a São Paulo, Brazil-based mobile virtual network operator (MVNO) for businesses — backed by Y Combinator (W24) with $13.2 million raised including a BRL 10 million seed ro

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#5VerizonA 91

Verizon Communications is a New York-based telecommunications giant operating the largest US wireless network — serving approximately 114 million wireless connections across consum

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#6T-MobileA 89

T-Mobile is the second-largest wireless carrier in the United States, founded in 1994 and headquartered in Bellevue, Washington. The company transformed its competitive position th

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Omnicom Group is one of the world's largest holding companies for advertising, marketing, and communications services, founded in 1986 through the merger of BBDO, Doyle Dane Bernba

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#8EricssonA 87

Telefonaktiebolaget LM Ericsson is a Swedish multinational networking and telecommunications company headquartered in Stockholm, founded in 1876. The company is one of the two lead

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#9KDDIA 85

KDDI Corporation is Japan's second-largest mobile carrier and fixed-line operator, headquartered in Tokyo. Operating under the au brand, KDDI serves approximately 60 million mobile

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#10NTTA 85

Nippon Telegraph and Telephone Corporation (NTT) is Japan's largest telecommunications company and one of the world's largest by revenue, reporting approximately $120 billion in re

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#11VodafoneA 85

Vodafone Group Plc is a British multinational telecommunications company headquartered in Newbury, England, serving approximately 300 million mobile customers and 30 million broadb

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Deutsche Telekom AG is Europe's largest telecommunications company by revenue, headquartered in Bonn, Germany. In 2025 the company reported organic revenue of €119.1 billion, drive

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#13InfobipA 81

Infobip is a global cloud communications company founded in 2006 in Vodnjan, Croatia, and now headquartered in London, that has built one of the world's most extensive direct carri

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#14LiveChatB 79

LiveChat is a Wrocław, Poland-based customer service software company that develops and operates a suite of SaaS products centered on the LiveChat customer service platform — a liv

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#15NICE CXoneB 70

NICE CXone is a cloud contact center platform from NICE Ltd., providing omnichannel routing, AI-powered virtual agents, workforce management, interaction analytics, and agent perfo

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