ZEDEDA vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 54)
ZEDEDA logo

ZEDEDA

ChallengerCloud & Infrastructure

Edge Computing Orchestration & Management Platform

ZEDEDA provides cloud-native edge computing orchestration software for deploying, managing, and securing distributed applications across remote edge devices; raised $72M Series B in 2022; open-source EVE-OS foundation;

AI VisibilityBeta
Overall Score
C54
Category Rank
#104 of 305
AI Consensus
82%
Trend
stable
Per Platform
ChatGPT
48
Perplexity
54
Gemini
53

About

ZEDEDA is an edge computing infrastructure company founded in 2016 and headquartered in San Jose, California, that provides cloud-native orchestration software for managing distributed edge computing deployments. Its platform enables enterprises to remotely deploy, monitor, update, and secure applications running on edge devices — including industrial gateways, ruggedized servers, and purpose-built edge compute nodes — distributed across factories, substations, retail locations, cell towers, and remote industrial sites. ZEDEDA's orchestration layer abstracts hardware differences across edge device vendors, allowing a unified management plane for heterogeneous edge fleets without requiring on-site IT staff at each location.

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ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

54
Overall Score
93
#104
Category Rank
#4
82
AI Consensus
87
stable
Trend
stable
48
ChatGPT
90
54
Perplexity
94
53
Gemini
91
54
Claude
91
56
Grok
88

Key Details

Category
Edge Computing Orchestration & Management Platform
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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