Zabbix vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 74)
Zabbix logo

Zabbix

LeaderIT Infrastructure

Network Monitoring

Riga Latvia open-source enterprise IT monitoring platform with no per-host licensing fees; monitors networks, servers, VMs, and cloud services; 50+ countries deployment;

AI VisibilityBeta
Overall Score
B74
Category Rank
#46 of 305
AI Consensus
74%
Trend
stable
Per Platform
ChatGPT
70
Perplexity
80
Gemini
79

About

Zabbix is an open-source enterprise IT monitoring platform developed and maintained by Zabbix LLC, headquartered in Riga, Latvia. Founded in 2001, Zabbix has grown to become one of the world's most widely deployed open-source monitoring solutions, used by organizations from SMBs to Fortune 500 companies across more than 50 countries. The platform monitors network performance, server health, virtual infrastructure, cloud services, databases, and applications through a flexible agent-based and agentless architecture. Zabbix's open-source licensing model, which carries no per-host or per-metric fees, makes it a compelling alternative to commercial monitoring tools for organizations with large-scale infrastructure and budget constraints.

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ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

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AI Visibility Head-to-Head

74
Overall Score
93
#46
Category Rank
#4
74
AI Consensus
87
stable
Trend
stable
70
ChatGPT
90
80
Perplexity
94
79
Gemini
91
72
Claude
91
74
Grok
88

Key Details

Category
Network Monitoring
ITSM/ITOM
Tier
Leader
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Zabbix
Network Monitoring
Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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