VMware Cloud vs ServiceNow
Side-by-side comparison of AI visibility scores, market position, and capabilities
NASDAQ: AVGO | Broadcom acquired VMware for $61B in Nov 2023; VMware Cloud Foundation drives $21.5B software revenue; 87% of top 10K customers signed for VCF private cloud
About
VMware Cloud is the multi-cloud infrastructure platform developed by VMware, now a division of Broadcom following its $69 billion acquisition completed in November 2023. Originally founded in 1998 in Palo Alto, California, VMware pioneered x86 server virtualization and built the foundational software stack for the modern enterprise data center. VMware Cloud extends the core portfolio — including vSphere for compute virtualization, vSAN for software-defined storage, and NSX for software-defined networking — to hybrid and multi-cloud environments spanning on-premises infrastructure and major public clouds.\n\nThe platform enables enterprises to run VMware workloads consistently across their own data centers and on AWS, Microsoft Azure, Google Cloud, and other public clouds through VMware Cloud Foundation (VCF). This cross-environment portability and operational consistency is the core value proposition: customers use the same tools, APIs, and operational expertise across all environments. VMware Cloud is used by over 300,000 organizations globally and supports millions of workloads that cannot easily be re-architected for native cloud-only infrastructure.\n\nUnder Broadcom, VMware has undergone a significant business model transition from perpetual licenses to mandatory subscription bundles — generating controversy among customers but substantially increasing recurring revenue. Broadcom's consolidation of VMware's product lines into fewer, higher-value bundles has simplified the portfolio while increasing average contract values. VMware Cloud competes with Red Hat OpenShift, Nutanix, and native hyperscaler services, and remains a dominant force in enterprise hybrid infrastructure for large organizations with significant on-premises footprints that cannot be easily migrated.
NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.
About
ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.
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