Veeam vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (87 vs 76)
Veeam logo

Veeam

LeaderBackup + Disaster Recovery

Backup and Disaster Recovery Platform

Enterprise backup, disaster recovery, and data management platform protecting 450,000+ customers globally across VMware, Hyper-V, physical, cloud, and SaaS workloads; dominates data protection for hybrid infrastructure environments.

AI VisibilityBeta
Overall Score
B76
Category Rank
#1 of 1
AI Consensus
75%
Trend
up
Per Platform
ChatGPT
85
Perplexity
82
Gemini
76

About

Veeam is a backup, disaster recovery, and data management platform that protects workloads running in VMware, Hyper-V, physical server, cloud, and SaaS environments from a single management console, making it one of the most widely deployed data protection solutions for hybrid infrastructure. The platform's reputation was built on its VM-level backup capabilities for VMware vSphere, providing agentless backup with application-aware processing for SQL Server, Oracle, Exchange, and other workloads, instant VM recovery that restores a failed virtual machine in minutes directly from backup storage, and granular recovery of individual files, application items, and database objects without restoring the entire VM image. These capabilities addressed gaps in legacy tape and agent-based backup tools that could not keep pace with the density and recovery time requirements of virtualized data centers.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 3
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
91
Gemini
79

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

76
Overall Score
87
#1
Category Rank
#1
75
AI Consensus
64
up
Trend
stable
85
ChatGPT
86
82
Perplexity
91
76
Gemini
79
85
Claude
91
86
Grok
79

Key Details

Category
Backup and Disaster Recovery Platform
ITSM/ITOM
Tier
Leader
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Veeam
Backup and Disaster Recovery Platform
Only ServiceNow
ITSM/ITOM

Integrations

ServiceNow is classified as company.

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.