Upsun vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 54)
Upsun logo

Upsun

ChallengerCloud & Infrastructure

Platform-as-a-Service (PaaS)

Upsun (formerly Platform.sh) is a multi-cloud PaaS serving 6,000+ enterprises and 16,000+ developers; rebranded Sept 2025 with AI-assisted development capabilities including an MCP server for Claude Code and GitHub Copilot.

AI VisibilityBeta
Overall Score
C54
Category Rank
#102 of 305
AI Consensus
85%
Trend
stable
Per Platform
ChatGPT
59
Perplexity
57
Gemini
54

About

Upsun is a cloud application platform-as-a-service (PaaS) that provides automated infrastructure, Git-based workflows, and deployment pipelines for application development teams. The company operates under the Upsun brand following the September 2025 rebrand of Platform.sh, which was founded in 2010 and headquartered in San Francisco with operations in Paris. The platform supports thousands of global customers — including more than 6,000 enterprise clients and 16,000 active developers — across more than 40 programming languages and frameworks, including PHP, Python, Node.js, Ruby, Go, and Java.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

54
Overall Score
93
#102
Category Rank
#4
85
AI Consensus
87
stable
Trend
stable
59
ChatGPT
90
57
Perplexity
94
54
Gemini
91
57
Claude
91
53
Grok
88

Key Details

Category
Platform-as-a-Service (PaaS)
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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