United Parcel Service vs Paycom
Side-by-side comparison of AI visibility scores, market position, and capabilities
United Parcel Service (UPS) reported $91.1B revenue in FY2024, down 3% YoY. World's largest package delivery company. 500,000+ employees. HQ: Atlanta, GA. 220+ countries served.
About
United Parcel Service, Inc. (UPS) is the world's largest package delivery company and a leading provider of supply chain management solutions, headquartered in Atlanta, Georgia. Founded in 1907 as a messenger service in Seattle, UPS has grown into a global logistics powerhouse delivering approximately 25 million packages per day in 220+ countries. The company reported revenues of $91.1B in FY2024, down approximately 3% year-over-year due to volume pressure and the aftermath of labor contract negotiations.
Oklahoma City HCM software (NYSE: PAYC) at $1.88B 2024 revenue, 41% EBITDA margin; IWant AI command engine (2025), Beti self-service payroll for 37K+ clients competing with Paychex and UKG for mid-market HR platform.
About
Paycom Software, Inc. is an Oklahoma City, Oklahoma-based human capital management (HCM) software company — publicly traded on the New York Stock Exchange (NYSE: PAYC) as an S&P 500 component — providing a single-database HCM platform that manages payroll, talent acquisition, talent management, HR management, and time and labor for over 37,000 clients and 7 million+ employees through recurring subscription revenue of $1.88 billion in fiscal year 2024 with a 41% EBITDA margin and 90% annual client retention rate. Founded in 1998 by CEO Chad Richison (who funded the startup by selling his house and cashing out his 401k at age 27), Paycom was among the first companies to process payroll entirely online — pioneering cloud-based HR technology before SaaS was an established software delivery model. Paycom's single-database architecture (all HCM modules sharing one data layer, eliminating the file imports and reconciliation required by multi-vendor HR stacks) enables Beti®, the employee self-service payroll product where employees review and approve their own paychecks before processing — reducing payroll errors at the source rather than correcting them after the fact. In 2025, Paycom launched IWant™, a command-driven AI engine allowing users to access employee information through voice-to-text or typed natural language commands — named a Top HR Product of 2025 by HR Executive magazine.
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