Brand Intelligence Graphcompany
Company Overview
About Paycom
Paycom Software, Inc. is an Oklahoma City, Oklahoma-based human capital management (HCM) software company — publicly traded on the New York Stock Exchange (NYSE: PAYC) as an S&P 500 component — providing a single-database HCM platform that manages payroll, talent acquisition, talent management, HR management, and time and labor for over 37,000 clients and 7 million+ employees through recurring subscription revenue of $1.88 billion in fiscal year 2024 with a 41% EBITDA margin and 90% annual client retention rate. Founded in 1998 by CEO Chad Richison (who funded the startup by selling his house and cashing out his 401k at age 27), Paycom was among the first companies to process payroll entirely online — pioneering cloud-based HR technology before SaaS was an established software delivery model. Paycom's single-database architecture (all HCM modules sharing one data layer, eliminating the file imports and reconciliation required by multi-vendor HR stacks) enables Beti®, the employee self-service payroll product where employees review and approve their own paychecks before processing — reducing payroll errors at the source rather than correcting them after the fact. In 2025, Paycom launched IWant™, a command-driven AI engine allowing users to access employee information through voice-to-text or typed natural language commands — named a Top HR Product of 2025 by HR Executive magazine.
Business Model & Competitive Advantage
Paycom's single-database HCM model addresses the data fragmentation problem that multi-vendor HR technology stacks create for mid-market employers: a 500-employee manufacturer using ADP for payroll, Workday for HRIS, iCIMS for ATS, and Cornerstone for learning must maintain employee master data in four systems, reconcile discrepancies through nightly file transfers, and dedicate HR analyst time to resolving the inevitable mismatches between payroll records and HR records. Paycom's single database (one employee record driving payroll, benefits, performance management, time tracking, and compliance reporting simultaneously) eliminates reconciliation overhead and enables the employee self-service model — since employees directly updating their own records (bank accounts, tax withholdings, time-off requests) in a single system where changes immediately reflect in payroll calculations, reducing the phone calls and paper forms that HR departments process manually.
Competitive Landscape 2025–2026
In 2025, Paycom competes in the mid-market HCM software market with Paychex (NASDAQ: PAYX, $5.3B revenue, payroll and HR for SMBs), UKG (private, Ultimate Kronos Group, $1.5B+ ARR), and Ceridian/Dayforce (NYSE: DAY, $1.7B revenue, global HCM) for mid-market employers (50-10,000 employees) seeking unified HR and payroll platforms. Paycom's 90% client retention rate and 41% EBITDA margin (among the highest in SaaS) reflect the high switching costs of the single-database model — migrating from Paycom requires rebuilding the employee master record, re-configuring all HR workflows, and retraining employees on new self-service tools simultaneously. The IWant™ AI engine and GONE® automated time-off decision tool represent Paycom's competitive response to AI-native HCM entrants. The Global HCM expansion (190+ countries, 15 languages) targets the international payroll opportunity for Paycom's US client base expanding globally. The 2025 strategy focuses on growing the enterprise client segment (10,000+ employees), accelerating international adoption, and demonstrating AI-powered HR automation that reduces HR headcount requirements.
The Paycom Story
Founders
Recent Activity
View all →Three Virginia employment laws took effect July 1, 2026: HB 238: strengthens worker classification rules and expands wage payment enforcement, with new joint liability for general contractors HB 636/SB 215: bans salary history questions and requires pay ranges in all job postings HB 1207/SB 2: creates a statewide paid family and medical leave (PFML) program, […] The post New Virginia Employment Laws Effective July 2026: Employer Guide to HB 238, HB 636 and HB 1207 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Enterprise HRIS software must optimize for the depth of U.S. payroll complexity across 50 states and the legal entities that operate within them. Federal payroll requirements layer over state requirements, which layer over local requirements in jurisdictions like Pennsylvania, Ohio and Kentucky. Multistate withholding rules become complicated when an employee lives in one state and […] The post Best Enterprise HRIS for U.S.-Based Companies: Multistate, Multientity Payroll at Scale appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Strong HR data security depends on more than cybersecurity controls; it also depends on architecture, infrastructure, policy, access governance and clear decisions about how employee data is stored, used and protected. HR data security deserves its own discussion because HR systems do not behave like most business applications. They store personally identifiable information (PII), touch […] The post What Is HR Data Security? Frameworks, Risks and What to Look For appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Paycom is committed to helping HR professionals navigate the ever-changing compliance landscape. In this edition of State of Compliance, we look at changes across eight states and at the federal level. Please note this list is not intended to be comprehensive. Our team is constantly monitoring for updates that may impact organizations across the country. […] The post State of Compliance June 2026: Federal and State Compliance Updates appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
A single-database HRIS runs every workforce process — payroll, time, benefits, HR, talent, learning, reporting — in one system, accessed by every module through one logical write path. When an employee changes their tax withholding, the change is applied everywhere instantly. A fragmented suite delivers a similar surface experience by syncing data across multiple databases. […] The post Single-Database HRIS: Why One System Beats Fragmented Systems at Enterprise Scale appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Small business payroll software needs to do three things well: pay employees accurately and on time file federal and state taxes without the need for HR or business owners to meticulously manage them scale effectively as head count grows from one to 49 employees The right tech can simplify and automate payroll to help prevent […] The post Best Payroll Software for Small Businesses in 2026 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
HB 2105, HB 2345 and HB 2479 all take effect on June 11, 2026. However, each law includes different implementation timelines: HB 2105: Core compliance requirements begin Oct. 1, 2026. HB 2345: Payroll deduction changes apply Jan. 1, 2027. HB 2479: Wage recovery program begins no earlier than July 1, 2028. This staggered timeline gives […] The post New Washington Employment Laws (June 2026): What Employers Need to Know About HB 2105, HB 2345 and HB 2479 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
A no‑fault attendance policy uses a point‑based system to track employee attendance and apply discipline consistently. These policies can help employers standardize enforcement, but they also raise compliance considerations under federal, state and local leave laws. This guide explains how no‑fault attendance policies work, when they’re legally permissible and what HR leaders should evaluate before […] The post Employer’s Guide to No-Fault Attendance Policies appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Enterprise HRIS evaluations can fail because they focus on what a system includes, not how that software can strategically address the complex needs of an organization. In turn, employers invest in options that offer certain valuable features but still contribute to the operational drag that the HRIS was supposed to fix. Previously in our Enterprise […] The post Enterprise HRIS Buyer’s Guide: How to Choose Without Increasing Complexity appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Most employers need a mix of full-time and part-time workers. But which combination is better for a specific business isn’t always clear. After all, a role’s classification can change: hours benefits costs compliance rules Understanding the difference between part-time and full-time employment helps you make smarter hiring decisions, avoid regulatory issues and build a team […] The post Hiring Full-Time vs. Part-Time: Key Differences, Hours and How to Choose appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Midmarket payroll software serves businesses with roughly 50 to 1,000 employees that operate across multiple states, pay cycles and often multiple EINs. The ideal tech handles that complexity with: automated tax filing across jurisdictions accurate overtime and pay structures ACA reporting garnishment administration automatic audit-ready records and more Plus, the right software makes this possible […] The post Payroll for Midmarket Business: A Comparison of Top Providers in 2026 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
An enterprise human resources information system (HRIS) is a unified platform that manages the employee record and the transactions tied to it — payroll, benefits, time, talent and compliance — at the scale and complexity required by organizations with 1,000 or more employees. The “enterprise” qualifier is not only about head count. It reflects the […] The post What Is an Enterprise HRIS? Definitions, Capabilities and Buyer Criteria appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Company Timeline
Major milestones in Paycom's journey
Leadership Team
Meet the leaders behind Paycom
Chad Richison
Chad Richison founded Paycom in 1998 at age 27 and has served as CEO and President since inception. Under his leadership, Paycom has grown from a startup to a publicly traded company with nearly $2 billion in annual revenue. Richison pioneered online payroll processing and continues to drive product innovation with a focus on employee self-service. He also serves as Chairman of the Board since August 2016 and was ranked #9 among Best CEOs by Comparably in 2024.
Chris Thomas
Chris Thomas was promoted to Co-CEO in February 2024, serving alongside Chad Richison. Thomas joined Paycom in 2018 and has held various leadership roles, including Senior Executive Vice President of Operations and COO. As Co-CEO, Thomas focuses on operating aspects of the business while Richison concentrates on product innovation and strategy. His leadership has been instrumental in scaling Paycom's client service capabilities and operational excellence.
Craig E. Boelte
Craig Boelte serves as Paycom's CFO, overseeing the company's financial operations, strategic financial planning, and investor relations. His leadership has been crucial in maintaining Paycom's impressive 41% EBITDA margins and guiding the company through its strong financial performance.
Randy Peck
Randy Peck was appointed Chief Operating Officer in May 2024. He has major influence over Paycom's client service strategies and operational excellence, working to ensure the company delivers exceptional service to its growing client base.
Amy Walker
Amy Walker was promoted to Executive Vice President of Sales in April 2024. She leads teams responsible for Paycom's revenue growth and market expansion, driving the company's direct sales force strategy that has been key to its success.
Shane Hadlock
Shane Hadlock holds dual roles as Chief Client Officer and Chief Technology Officer, a position expanded in August 2024. He oversees both technology development and client satisfaction, ensuring Paycom's products meet customer needs.
Rachael Gannon
Rachael Gannon was promoted to Chief Automation Officer in August 2024, reflecting Paycom's strong focus on automation as a core business strategy. She leads initiatives to automate HR and payroll processes through innovations like Beti and GONE.
Key Differentiators
Market Leader
Paycom is recognized as a market leader in the Manufacturing sector, demonstrating strong industry presence and customer trust.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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