Brand Intelligence Graphcompany
Company Overview
About Paycom
Paycom Software, Inc. is an Oklahoma City, Oklahoma-based human capital management (HCM) software company — publicly traded on the New York Stock Exchange (NYSE: PAYC) as an S&P 500 component — providing a single-database HCM platform that manages payroll, talent acquisition, talent management, HR management, and time and labor for over 37,000 clients and 7 million+ employees through recurring subscription revenue of $1.88 billion in fiscal year 2024 with a 41% EBITDA margin and 90% annual client retention rate. Founded in 1998 by CEO Chad Richison (who funded the startup by selling his house and cashing out his 401k at age 27), Paycom was among the first companies to process payroll entirely online — pioneering cloud-based HR technology before SaaS was an established software delivery model. Paycom's single-database architecture (all HCM modules sharing one data layer, eliminating the file imports and reconciliation required by multi-vendor HR stacks) enables Beti®, the employee self-service payroll product where employees review and approve their own paychecks before processing — reducing payroll errors at the source rather than correcting them after the fact. In 2025, Paycom launched IWant™, a command-driven AI engine allowing users to access employee information through voice-to-text or typed natural language commands — named a Top HR Product of 2025 by HR Executive magazine.
Business Model & Competitive Advantage
Paycom's single-database HCM model addresses the data fragmentation problem that multi-vendor HR technology stacks create for mid-market employers: a 500-employee manufacturer using ADP for payroll, Workday for HRIS, iCIMS for ATS, and Cornerstone for learning must maintain employee master data in four systems, reconcile discrepancies through nightly file transfers, and dedicate HR analyst time to resolving the inevitable mismatches between payroll records and HR records. Paycom's single database (one employee record driving payroll, benefits, performance management, time tracking, and compliance reporting simultaneously) eliminates reconciliation overhead and enables the employee self-service model — since employees directly updating their own records (bank accounts, tax withholdings, time-off requests) in a single system where changes immediately reflect in payroll calculations, reducing the phone calls and paper forms that HR departments process manually.
Competitive Landscape 2025–2026
In 2025, Paycom competes in the mid-market HCM software market with Paychex (NASDAQ: PAYX, $5.3B revenue, payroll and HR for SMBs), UKG (private, Ultimate Kronos Group, $1.5B+ ARR), and Ceridian/Dayforce (NYSE: DAY, $1.7B revenue, global HCM) for mid-market employers (50-10,000 employees) seeking unified HR and payroll platforms. Paycom's 90% client retention rate and 41% EBITDA margin (among the highest in SaaS) reflect the high switching costs of the single-database model — migrating from Paycom requires rebuilding the employee master record, re-configuring all HR workflows, and retraining employees on new self-service tools simultaneously. The IWant™ AI engine and GONE® automated time-off decision tool represent Paycom's competitive response to AI-native HCM entrants. The Global HCM expansion (190+ countries, 15 languages) targets the international payroll opportunity for Paycom's US client base expanding globally. The 2025 strategy focuses on growing the enterprise client segment (10,000+ employees), accelerating international adoption, and demonstrating AI-powered HR automation that reduces HR headcount requirements.
The Paycom Story
Founders
Recent Activity
View all →The strongest payroll implementations include: clean employee and company payroll data validated historical payroll records configured tax, earnings and deduction rules role-based training for HR, managers and employees payroll testing with real-world scenarios dedicated implementation support first-payroll support postlaunch optimization that supports full-solution automation When employee information is stored in disconnected systems, HR and payroll […] The post Payroll Implementation Checklist: Everything You Need To Know for Success appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
HR technology is any software, and sometimes hardware, that automates and simplifies HR’s role. It is indispensable for many of HR’s core functions, including: compliance payroll processing benefits administration talent acquisition talent management, development and performance reviews reports, analytics and research The ideal HR tech should also be available with one login and password. This […] The post What Is HR Technology? Types, Benefits and How Enterprise Organizations Use It appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Quarterly Report filed 2026-08-06
Material Event filed 2026-08-05
Material Event filed 2026-08-03
Human capital management is a critical business function that centers on optimizing the value of an organization’s employees. Essentially, HCM is the comprehensive set of practices and tools used to recruit, manage and develop a workforce. It treats employees as valuable assets and focuses on enhancing their skills, increasing their satisfaction and promoting their growth […] The post What Is Human Capital Management (HCM)? appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Businesses today face the daunting task of ensuring they have the right talent to achieve their goals. Employers need to understand their employees’ skill sets and make certain they use them in the best way to maximize effectiveness. This is workforce management in a nutshell. Though it might sound simple, customizing your workforce management strategy […] The post Workforce Management: Definition, Strategies and Best Practices appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
The most common challenges with HCM implementation are data migration errors, a flawed first payroll, low employee adoption, integration sprawl across disconnected systems and long timelines that delay ROI. Each is predictable and largely preventable with the right architecture and a dedicated support team. The five challenges that derail HCM implementations most often are: Data […] The post Common Challenges With HCM Implementation (and How to Avoid Them) appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Enterprise payroll usually starts with scale, but it’s really defined by complexity. A company with thousands or hundreds of thousands of employees often needs an enterprise payroll system, but the pressure can show up earlier for organizations with multiple entities, several EINs, remote workers, union rules, shift premiums, cross-border employees or industry-specific pay practices. At […] The post The Best Enterprise Payroll Software for Large Businesses in 2026 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Paycom is committed to helping HR professionals navigate the ever-changing compliance landscape. In this edition of State of Compliance, we look at changes across seven states, at the federal level and internationally. Please note this list is not intended to be comprehensive. Our team is constantly monitoring for updates that may impact your organization. The […] The post State of Compliance July 2026: Federal and State Compliance Updates appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Enterprise asset management software is a system for tracking and managing an organization’s physical and digital assets, such as software licenses and subscriptions, across their entire life cycle. It centralizes what a company owns, where each asset is, who is responsible for it and what it costs to run — so finance, IT, operations and […] The post What Is Enterprise Asset Management Software? The Case for a Connected, HCM-Native Approach appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
This is a state minimum wage update and does not cover any updates to specific local, municipal or industry minimum wages or rates for contractors or tipped workers. Please consult legal counsel for guidance on how to stay compliant with all the minimum wage laws where your business operates. Minimum wages can change periodically, depending […] The post Your 2026 Guide to Every State’s Minimum Wage appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Company Timeline
Major milestones in Paycom's journey
Leadership Team
Meet the leaders behind Paycom
Chad Richison
Chad Richison founded Paycom in 1998 at age 27 and has served as CEO and President since inception. Under his leadership, Paycom has grown from a startup to a publicly traded company with nearly $2 billion in annual revenue. Richison pioneered online payroll processing and continues to drive product innovation with a focus on employee self-service. He also serves as Chairman of the Board since August 2016 and was ranked #9 among Best CEOs by Comparably in 2024.
Chris Thomas
Chris Thomas was promoted to Co-CEO in February 2024, serving alongside Chad Richison. Thomas joined Paycom in 2018 and has held various leadership roles, including Senior Executive Vice President of Operations and COO. As Co-CEO, Thomas focuses on operating aspects of the business while Richison concentrates on product innovation and strategy. His leadership has been instrumental in scaling Paycom's client service capabilities and operational excellence.
Craig E. Boelte
Craig Boelte serves as Paycom's CFO, overseeing the company's financial operations, strategic financial planning, and investor relations. His leadership has been crucial in maintaining Paycom's impressive 41% EBITDA margins and guiding the company through its strong financial performance.
Randy Peck
Randy Peck was appointed Chief Operating Officer in May 2024. He has major influence over Paycom's client service strategies and operational excellence, working to ensure the company delivers exceptional service to its growing client base.
Amy Walker
Amy Walker was promoted to Executive Vice President of Sales in April 2024. She leads teams responsible for Paycom's revenue growth and market expansion, driving the company's direct sales force strategy that has been key to its success.
Shane Hadlock
Shane Hadlock holds dual roles as Chief Client Officer and Chief Technology Officer, a position expanded in August 2024. He oversees both technology development and client satisfaction, ensuring Paycom's products meet customer needs.
Rachael Gannon
Rachael Gannon was promoted to Chief Automation Officer in August 2024, reflecting Paycom's strong focus on automation as a core business strategy. She leads initiatives to automate HR and payroll processes through innovations like Beti and GONE.
Key Differentiators
Market Leader
Paycom is recognized as a market leader in the Manufacturing sector, demonstrating strong industry presence and customer trust.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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