Brand Intelligence Graphcompany
Company Overview
About Paycom
Paycom Software, Inc. is an Oklahoma City, Oklahoma-based human capital management (HCM) software company — publicly traded on the New York Stock Exchange (NYSE: PAYC) as an S&P 500 component — providing a single-database HCM platform that manages payroll, talent acquisition, talent management, HR management, and time and labor for over 37,000 clients and 7 million+ employees through recurring subscription revenue of $1.88 billion in fiscal year 2024 with a 41% EBITDA margin and 90% annual client retention rate. Founded in 1998 by CEO Chad Richison (who funded the startup by selling his house and cashing out his 401k at age 27), Paycom was among the first companies to process payroll entirely online — pioneering cloud-based HR technology before SaaS was an established software delivery model. Paycom's single-database architecture (all HCM modules sharing one data layer, eliminating the file imports and reconciliation required by multi-vendor HR stacks) enables Beti®, the employee self-service payroll product where employees review and approve their own paychecks before processing — reducing payroll errors at the source rather than correcting them after the fact. In 2025, Paycom launched IWant™, a command-driven AI engine allowing users to access employee information through voice-to-text or typed natural language commands — named a Top HR Product of 2025 by HR Executive magazine.
Business Model & Competitive Advantage
Paycom's single-database HCM model addresses the data fragmentation problem that multi-vendor HR technology stacks create for mid-market employers: a 500-employee manufacturer using ADP for payroll, Workday for HRIS, iCIMS for ATS, and Cornerstone for learning must maintain employee master data in four systems, reconcile discrepancies through nightly file transfers, and dedicate HR analyst time to resolving the inevitable mismatches between payroll records and HR records. Paycom's single database (one employee record driving payroll, benefits, performance management, time tracking, and compliance reporting simultaneously) eliminates reconciliation overhead and enables the employee self-service model — since employees directly updating their own records (bank accounts, tax withholdings, time-off requests) in a single system where changes immediately reflect in payroll calculations, reducing the phone calls and paper forms that HR departments process manually.
Competitive Landscape 2025–2026
In 2025, Paycom competes in the mid-market HCM software market with Paychex (NASDAQ: PAYX, $5.3B revenue, payroll and HR for SMBs), UKG (private, Ultimate Kronos Group, $1.5B+ ARR), and Ceridian/Dayforce (NYSE: DAY, $1.7B revenue, global HCM) for mid-market employers (50-10,000 employees) seeking unified HR and payroll platforms. Paycom's 90% client retention rate and 41% EBITDA margin (among the highest in SaaS) reflect the high switching costs of the single-database model — migrating from Paycom requires rebuilding the employee master record, re-configuring all HR workflows, and retraining employees on new self-service tools simultaneously. The IWant™ AI engine and GONE® automated time-off decision tool represent Paycom's competitive response to AI-native HCM entrants. The Global HCM expansion (190+ countries, 15 languages) targets the international payroll opportunity for Paycom's US client base expanding globally. The 2025 strategy focuses on growing the enterprise client segment (10,000+ employees), accelerating international adoption, and demonstrating AI-powered HR automation that reduces HR headcount requirements.
The Paycom Story
Founders
Recent Activity
View all →When you evaluate secure HCM software, confirm all five: Scope, not just the badge. Ask whether SOC 2 Type II and ISO/IEC 27001 cover every product you will use or only “select services and locations.” Automated approvals. Each approval a person makes by hand becomes a decision you have to document twice: once that it […] The post Secure HCM and Payroll Software for Regulated Industries: SOC 2 and ISO/IEC 27001 appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Paycom is committed to helping HR professionals navigate the ever-changing compliance landscape. In this edition of State of Compliance, we look at changes across 10 states and at the federal level. Please note this list is not intended to be comprehensive. Our team is constantly monitoring for updates that may impact your organization. The Internal […] The post State of Compliance September 2026: Federal and State Compliance Updates appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Three things separate them: Where the decision is made — inside the system of record, or in a layer that writes back to it What comes back — a recorded outcome, or information a person still has to act on What the rule can weigh — the data the logic can read, and the limits […] The post AI HR Automation Tools: How to Tell AI-Embedded HCM From an AI Add-On appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Tax withholding is the money an employer takes out of an employee’s paycheck and sends to the government as prepayment for income taxes. Calculating the correct amount to withhold is crucial; too little may result in a tax bill and penalties, while too much could mean giving the government an interest-free loan. To help, we’ll: […] The post Tax Withholding: Definition, Types and Rates appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
A consistent process gives HR, payroll, IT, facilities and managers clear ownership from confirmed departure through final record closure and preserves the relationship with a departing employee. Confirm the departure details and assign owners. Coordinate pay, tax documents, benefits, access and property recovery. Transfer essential work and role ownership. Document completion and resolve exceptions. Employee […] The post Employee Offboarding: Process and Checklist appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
A clean switch comes down to six things: your contract’s notice window and final-filing responsibilities complete, validated year-to-date earnings, tax and deduction history a clear owner for the quarterly return covering the switch a parallel payroll run against a known-good prior cycle companywide training scheduled before go-live, not after a named specialist who stays through […] The post Switching Payroll Companies: A Clean-Transition Checklist appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Where automated decisioning is already working in HR: hiring — knockout and rejection responses when candidates don’t meet your requirements onboarding — position-specific task checklists assigned automatically, employment eligibility verified from Form I-9 data time and attendance — punch changes and timecards approved or denied against preset criteria time off — PTO requests decided in […] The post AI Use Cases in HR: What AI Actually Does Across the Employee Life Cycle appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
As employees and job candidates across the country expect greater clarity from organizations, certain states aim to require it for compensation. Ideally, pay transparency — or openly sharing salary data — may reduce pay inequity, wage discrimination and other potentially harmful practices. On the other hand, businesses that have successfully grown and operate without pay […] The post Pay Transparency: What It Is, Benefits and Laws by State appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
A Trump Account is a type of individual retirement account established under Internal Revenue Code Section 530A for children under age 18. The account is held in the child’s name, while a parent or guardian serves as custodian until the child reaches adulthood. According to the IRS, a child must have a valid Social Security […] The post What Is a Trump Account? What HR and Payroll Leaders Need to Know appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Paycom is committed to helping HR professionals navigate the ever-changing compliance landscape. In this edition of State of Compliance, we look at changes across six states, the federal level and internationally. Please note this list is not intended to be comprehensive. Our team is constantly monitoring for updates that may impact your organization. The Internal […] The post State of Compliance August 2026: Federal and State Compliance Updates appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
What sets an HRIS implementation timeline: Implementation support — whether the provider staffs a dedicated team through go-live and first payroll, or hands you instructions with no direct support Data consolidation — how much employee, pay and tax data is unified into one record instead of being processed through separate tools and systems Scope — […] The post HRIS Implementation Timeline: How Long HRIS Implementation Takes and What a Good One Looks Like appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
The strongest payroll implementations include: clean employee and company payroll data validated historical payroll records configured tax, earnings and deduction rules role-based training for HR, managers and employees payroll testing with real-world scenarios dedicated implementation support first-payroll support postlaunch optimization that supports full-solution automation When employee information is stored in disconnected systems, HR and payroll […] The post Payroll Implementation Checklist: Everything You Need To Know for Success appeared first on Paycom Payroll & HR Blog | Paycom News, Articles and Events .
Company Timeline
Major milestones in Paycom's journey
Leadership Team
Meet the leaders behind Paycom
Chad Richison
Chad Richison founded Paycom in 1998 at age 27 and has served as CEO and President since inception. Under his leadership, Paycom has grown from a startup to a publicly traded company with nearly $2 billion in annual revenue. Richison pioneered online payroll processing and continues to drive product innovation with a focus on employee self-service. He also serves as Chairman of the Board since August 2016 and was ranked #9 among Best CEOs by Comparably in 2024.
Chris Thomas
Chris Thomas was promoted to Co-CEO in February 2024, serving alongside Chad Richison. Thomas joined Paycom in 2018 and has held various leadership roles, including Senior Executive Vice President of Operations and COO. As Co-CEO, Thomas focuses on operating aspects of the business while Richison concentrates on product innovation and strategy. His leadership has been instrumental in scaling Paycom's client service capabilities and operational excellence.
Craig E. Boelte
Craig Boelte serves as Paycom's CFO, overseeing the company's financial operations, strategic financial planning, and investor relations. His leadership has been crucial in maintaining Paycom's impressive 41% EBITDA margins and guiding the company through its strong financial performance.
Randy Peck
Randy Peck was appointed Chief Operating Officer in May 2024. He has major influence over Paycom's client service strategies and operational excellence, working to ensure the company delivers exceptional service to its growing client base.
Amy Walker
Amy Walker was promoted to Executive Vice President of Sales in April 2024. She leads teams responsible for Paycom's revenue growth and market expansion, driving the company's direct sales force strategy that has been key to its success.
Shane Hadlock
Shane Hadlock holds dual roles as Chief Client Officer and Chief Technology Officer, a position expanded in August 2024. He oversees both technology development and client satisfaction, ensuring Paycom's products meet customer needs.
Rachael Gannon
Rachael Gannon was promoted to Chief Automation Officer in August 2024, reflecting Paycom's strong focus on automation as a core business strategy. She leads initiatives to automate HR and payroll processes through innovations like Beti and GONE.
Key Differentiators
Market Leader
Paycom is recognized as a market leader in the Manufacturing sector, demonstrating strong industry presence and customer trust.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
Similar Brands
Paychex
Paychex, Inc. is a Rochester, New York-based human capital management (HCM) and payroll company — publicly traded on NASDAQ (NASDAQ: PAYX) as an S&P 500 component — serving nearly 800,000 clients acro
Honeywell
Honeywell International is a Fortune 100 diversified technology and manufacturing conglomerate, founded in 1906 as Honeywell Heating Specialty Company and incorporated over decades of mergers—most sig
L3Harris
L3Harris Technologies, Inc. is a Melbourne, Florida-based defense electronics and technology company — publicly traded on the New York Stock Exchange (NYSE: LHX) as an S&P 500 Industrials component —
Siemens
Siemens is a German technology and industrial conglomerate founded in 1847 by Werner von Siemens, one of the oldest and most broadly diversified technology companies in the world. Today the company's
Rockwell Automation
Rockwell Automation is the world's largest company dedicated solely to industrial automation and digital transformation, founded in 1903 and headquartered in Milwaukee, Wisconsin. The company's missio
Microsoft Dynamics 365
Microsoft Dynamics 365 is a cloud-based enterprise application suite from Microsoft (NASDAQ: MSFT) providing ERP and CRM functionality across finance (Dynamics 365 Finance), supply chain management (D
Compare Paycom with Competitors
Side-by-side AI visibility scores, platform breakdown, and market position.
Claim This Profile
Are you from Paycom? Claim your profile to see full AI mention excerpts, get weekly visibility change alerts, and optimize how AI systems describe your brand.
Claim Paycom Profile →Track AI Visibility in Real Time
Monitor how ChatGPT, Gemini, Perplexity, and Claude mention Paycom vs competitors. Get alerts when AI recommendations shift.
Start Free Tracking →