Solo.io vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 54)
Solo.io logo

Solo.io

ChallengerCloud & Infrastructure

API Gateway, Service Mesh & AI Gateway

Solo.io is a cloud-native infrastructure company building Gloo API gateway, Gloo Mesh (Istio enterprise), and Gloo AI Gateway; co-created Istio with Google; donated Gloo Gateway to CNCF and launched Agentgateway for agentic AI workloads in 2026.

AI VisibilityBeta
Overall Score
C54
Category Rank
#111 of 305
AI Consensus
70%
Trend
stable
Per Platform
ChatGPT
59
Perplexity
57
Gemini
48

About

Solo.io is a cloud-native infrastructure software company that builds enterprise-grade API gateway, service mesh, and AI gateway products for platform engineering and DevOps teams. Founded in 2017 by Idit Levine and headquartered in Cambridge, Massachusetts, Solo.io is best known for its Gloo product family and its role as a co-creator (alongside Google) of the Istio open-source service mesh — which has become the de facto standard for microservices networking in Kubernetes environments. Solo.io provides enterprise support, hardened distributions, and advanced features on top of open-source Istio, enabling large organizations to run Istio in production at scale with enterprise SLAs.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

54
Overall Score
93
#111
Category Rank
#4
70
AI Consensus
87
stable
Trend
stable
59
ChatGPT
90
57
Perplexity
94
48
Gemini
91
50
Claude
91
49
Grok
88

Key Details

Category
API Gateway, Service Mesh & AI Gateway
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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