Smartsheet vs Pendo

Side-by-side comparison of AI visibility scores, market position, and capabilities

Pendo leads in AI visibility (97 vs 63)
Smartsheet logo

Smartsheet

ChallengerProductivity & Collaboration

Work Management

Enterprise work management platform with $1.1B revenue taken private by Blackstone and Vista Equity; spreadsheet-style project tracking for 85K organizations competing with Monday.com and Asana.

AI VisibilityBeta
Overall Score
B63
Category Rank
#2 of 2
AI Consensus
60%
Trend
stable
Per Platform
ChatGPT
70
Perplexity
63
Gemini
57

About

Smartsheet is a cloud-based work management and project collaboration platform that uses familiar spreadsheet-style interfaces to provide project tracking, workflow automation, resource management, and team collaboration capabilities for enterprise teams — particularly in construction, manufacturing, professional services, and marketing operations. Listed on NYSE (NYSE: SMAR) and headquartered in Bellevue, Washington, Smartsheet generates approximately $1.1 billion in annual revenue and serves over 85,000 organizations including Fortune 500 companies and government agencies.\n\nSmartsheet's core product is a spreadsheet-like grid where rows represent tasks, projects, or records and columns track status, dates, owners, and custom fields. This familiar format reduces adoption friction for users who understand Excel but need collaboration and automation capabilities that spreadsheets lack. Sheets, Reports, Dashboards, and automated Workflows connect into comprehensive project management and operational tracking systems. The platform supports Gantt charts, Kanban boards, and card views alongside the standard grid.\n\nIn 2025, Smartsheet competes with Monday.com, Asana, Microsoft Project, and Airtable for work management platform share. The work management category has become competitive as multiple well-funded platforms target enterprise digital work coordination. Smartsheet's differentiation is its enterprise depth — the platform has robust governance, admin controls, resource management, and advanced workflow automation that simpler work tools lack — and its construction and operations market specialization. Smartsheet agreed to be acquired by Blackstone and Vista Equity Partners in a take-private transaction announced in September 2024 for approximately $8.4 billion. The 2025 strategy under private equity ownership focuses on AI capabilities (Smartsheet AI for automated workflows and content generation), deepening enterprise market penetration, and international expansion.

Full profile
Pendo logo

Pendo

LeaderProduct Management

Product Analytics & Guidance

Raleigh product experience platform combining analytics, in-app guidance, and NPS feedback for 8,000+ software companies; $2.6B valuation Thoma Bravo-backed competing with Amplitude and WalkMe for product adoption.

AI VisibilityBeta
Overall Score
A97
Category Rank
#1 of 1
AI Consensus
67%
Trend
up
Per Platform
ChatGPT
94
Perplexity
88
Gemini
99

About

Pendo is a Raleigh, North Carolina-based product experience platform providing product analytics, in-app guidance, user feedback collection, and product roadmap planning tools for software companies seeking to understand user behavior and improve product adoption. Founded in 2013 by CEO Todd Olson (former Rally Software VP of Product) and backed with $350+ million raised from Sapphire Ventures, Thoma Bravo, and Battery Ventures at a $2.6 billion valuation (2021 Series F), Pendo serves 8,000+ software companies including Salesforce, Zendesk, Citrix, and BMC Software across the enterprise and mid-market SaaS segment.

Full profile

AI Visibility Head-to-Head

63
Overall Score
97
#2
Category Rank
#1
60
AI Consensus
67
stable
Trend
up
70
ChatGPT
94
63
Perplexity
88
57
Gemini
99
74
Claude
88
63
Grok
99

Key Details

Category
Work Management
Product Analytics & Guidance
Tier
Challenger
Leader
Entity Type
company
brand

Capabilities & Ecosystem

Capabilities

Only Smartsheet
Work Management
Only Pendo
Product Analytics & Guidance

Integrations

Both integrate with
Only Smartsheet
Smartsheet is classified as company.

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