ServiceNow vs Rubrik

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (87 vs 77)
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 3
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
91
Gemini
79

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile
Rubrik logo

Rubrik

LeaderBackup + Disaster Recovery

Cloud Data Management and Cyber Resilience

Publicly traded cloud data management and cyber resilience platform (RBRK) for enterprise backup, recovery, and ransomware protection; converged scale-out infrastructure replaces traditional backup software and media server architectures.

AI VisibilityBeta
Overall Score
B77
Category Rank
#1 of 1
AI Consensus
76%
Trend
up
Per Platform
ChatGPT
74
Perplexity
78
Gemini
84

About

Rubrik is a cloud data management and cyber resilience platform that provides enterprise backup, disaster recovery, ransomware protection, and data governance from a converged scale-out infrastructure that replaces traditional backup software and media server architectures with a software-defined approach running on commodity hardware or cloud. The platform's policy-driven data management engine allows administrators to define service level objectives — backup frequency, retention periods, recovery point objectives, and replication targets — at the virtual machine, application, or workload level, and the Rubrik cluster automatically manages all backup operations, deduplication, encryption, and tiering to object storage or cloud according to those policies without manual job scheduling. This policy-first model eliminates the operational complexity of managing thousands of individual backup jobs and schedules that makes traditional backup administration a full-time function at large enterprises.

Full profile

AI Visibility Head-to-Head

87
Overall Score
77
#1
Category Rank
#1
64
AI Consensus
76
stable
Trend
up
86
ChatGPT
74
91
Perplexity
78
79
Gemini
84
91
Claude
81
79
Grok
76

Key Details

Category
ITSM/ITOM
Cloud Data Management and Cyber Resilience
Tier
Leader
Leader
Entity Type
company
brand

Capabilities & Ecosystem

Capabilities

Only ServiceNow
ITSM/ITOM
Only Rubrik
Cloud Data Management and Cyber Resilience

Integrations

ServiceNow is classified as company.

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