Seamless.AI vs Gainsight
Side-by-side comparison of AI visibility scores, market position, and capabilities
Real-time B2B contact search engine; Columbus OH; verifies emails and phones in real time; freemium model with Salesforce and HubSpot integrations used by SDR teams of all sizes.
About
Seamless.AI is a Columbus, Ohio-based sales intelligence company that provides a real-time contact search engine for B2B sales prospecting. Unlike databases that serve pre-stored contact records, Seamless.AI researches and verifies contact information in real time when a user searches for a prospect, pulling from multiple sources to assemble and validate email addresses and phone numbers as fresh as possible. The platform integrates with CRM systems including Salesforce and HubSpot and provides a LinkedIn Chrome extension for one-click contact capture. Seamless.AI offers a freemium model with a limited number of free searches, enabling individual sales reps to try the product before teams purchase enterprise plans. The company claims to be the fastest-growing sales intelligence platform, with over 500,000 users. Founded in 2016 by Brandon Bornancin, Seamless.AI bootstrapped to profitability before raising institutional funding. It competes with ZoomInfo, Apollo.io, and Lusha in the B2B contact data market with a positioning around real-time data freshness.
Vista Equity-owned customer success platform defining the CS category with health scoring and journey orchestration; competing with Totango and ChurnZero for SaaS churn reduction and expansion revenue.
About
Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, expand revenue, and increase customer lifetime value through proactive health monitoring, workflow automation, and customer engagement orchestration. Founded in 2013 and backed by Vista Equity Partners (acquired Gainsight in 2020 for approximately $1.1 billion), Gainsight serves thousands of subscription businesses ranging from Series B startups to Fortune 500 enterprises.
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