Outplay vs Hiver
Side-by-side comparison of AI visibility scores, market position, and capabilities
Affordable all-in-one sales engagement platform for SMB teams. Multichannel sequences across email, phone, LinkedIn, SMS, and WhatsApp. Acquired by JungleWorks in March 2025.
About
Outplay is an all-in-one sales engagement platform founded in 2019 and designed primarily for SMB and mid-market sales teams that need multichannel outreach automation at a lower price point than enterprise incumbents like Outreach and Salesloft. In March 2025, Outplay was acquired by JungleWorks, a SaaS platform company, providing additional resources for product development and global expansion.\n\nOutplay bundles email automation, a built-in power dialer, LinkedIn automation, SMS, WhatsApp, and web chat into a single sequence builder—allowing SDRs to create cadences that move prospects across channels automatically within one workflow. Pricing at $79–$139 per user per month undercuts Outreach and Salesloft by 40–60%, making it a compelling choice for growth-stage companies that need multichannel functionality without enterprise pricing. The platform provides 360-degree performance reporting covering sequence effectiveness, individual KPIs, pipeline metrics, and optimal outreach timing.\n\nOutplay is particularly popular with teams in the 5–50 rep range that want to automate prospecting sequences across multiple channels from a single platform. The tool integrates with Salesforce, HubSpot, Pipedrive, and Zoho CRM. While it excels at engaging existing contact lists, it lacks deep native prospecting or revenue attribution analytics—teams typically pair it with a data provider like Apollo.io or ZoomInfo for list building.
Pune India Gmail-native customer support helpdesk. $42M raised, turns Gmail into a shared inbox with assignments, SLAs, and analytics for support teams.
About
Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Workspace. Unlike platforms that require migrating to a separate support interface, Hiver adds shared inbox, ticket assignment, SLA management, automation, analytics, and collaboration features directly within the Gmail UI that support agents already use daily. This Gmail-native approach eliminates the onboarding barrier of learning a new tool and makes Hiver particularly attractive to teams that are deeply embedded in Google Workspace and want to avoid the disruption of a major software transition.
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