Netreo vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (87 vs 53)
Netreo logo

Netreo

ChallengerIT Infrastructure

Network Monitoring

San Diego unified IT monitoring and operations platform, acquired by TeamViewer. Covers network, server, cloud, and application monitoring for enterprises.

AI VisibilityBeta
Overall Score
C53
Category Rank
#2 of 9
AI Consensus
66%
Trend
up
Per Platform
ChatGPT
51
Perplexity
51
Gemini
61

About

Netreo is a San Diego-based unified IT monitoring and operations platform that provides enterprises with comprehensive visibility across network infrastructure, servers, cloud environments, and applications through a single integrated solution. The company was acquired by TeamViewer, the German remote access and support software company, expanding TeamViewer's portfolio into IT operations monitoring. Netreo's platform is designed for IT operations teams that need to consolidate monitoring across diverse technology layers—physical network devices, virtual infrastructure, public cloud resources, and business applications—without deploying and maintaining multiple point monitoring tools.

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ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 3
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
91
Gemini
79

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

53
Overall Score
87
#2
Category Rank
#1
66
AI Consensus
64
up
Trend
stable
51
ChatGPT
86
51
Perplexity
91
61
Gemini
79
56
Claude
91
46
Grok
79

Key Details

Category
Network Monitoring
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Netreo
Network Monitoring
Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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