MetricStream vs ServiceNow GRC
Side-by-side comparison of AI visibility scores, market position, and capabilities
Integrated risk management and GRC platform, San Jose CA. Covers enterprise risk, compliance, audit, policy, and third-party risk for regulated industries globally.
About
MetricStream is a San Jose, California-based governance, risk, and compliance (GRC) software company founded in 1999 that provides a comprehensive integrated risk management platform serving enterprises in regulated industries including financial services, healthcare, energy, and manufacturing. The company is one of the established market leaders in enterprise GRC, with a global customer base spanning Fortune 1000 companies and regulatory bodies across North America, Europe, Asia, and the Middle East.\n\nMetricStream's platform covers the full GRC spectrum: enterprise risk management, compliance management, audit management, policy and procedure management, third-party risk management, operational risk, and regulatory change management. The company offers both its M7 cloud platform and industry-specific solutions tailored to banking (aligning with BCBS 239, SR 11-7, and Basel requirements), healthcare (HIPAA, HITECH), and energy (NERC CIP). MetricStream's breadth makes it a preferred platform for large organizations seeking to consolidate multiple point GRC solutions onto a single integrated system.\n\nThe company competes with ServiceNow GRC, Archer, SAI360, and NAVEX Global in the enterprise GRC market. MetricStream has invested in AI and analytics capabilities to augment risk identification and provide predictive risk insights, and has expanded its partner ecosystem of system integrators to support complex enterprise implementations. The company positions its Connected GRC model as a strategic differentiator, emphasizing the value of connecting risk data across silos to provide enterprise leadership with a consolidated view of risk exposure.
ServiceNow (NYSE: NOW) GRC module on $10.98B platform automating risk, compliance, and audit for 200+ enterprises; native Now Platform integration competing with OneTrust for enterprise GRC in the $51B market.
About
ServiceNow GRC (Governance, Risk, and Compliance) is the integrated risk management module within the ServiceNow Now Platform — operated by ServiceNow, Inc. (NYSE: NOW), a Santa Clara, California-based enterprise workflow automation company generating $10.98 billion in subscription revenue in fiscal year 2024 (+22% year-over-year) — providing compliance officers, risk managers, and internal audit teams at large enterprises with policy management, regulatory compliance automation, enterprise risk assessments, audit management, and vendor risk management unified on the same ServiceNow platform that already runs their IT service management, HR workflows, and security operations. ServiceNow GRC serves over 200 enterprise customers and competes in the $51 billion global GRC software market projected to reach $84 billion by 2030.
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