Lusha vs Hiver

Side-by-side comparison of AI visibility scores, market position, and capabilities

Hiver leads in AI visibility (68 vs 40)
Lusha logo

Lusha

GrowthSales Tech

B2B Contact Data

Tel Aviv and Boston B2B contact intelligence platform providing verified direct dials, emails, and company data; Chrome extension enriches LinkedIn profiles in real time;

AI VisibilityBeta
Overall Score
C40
Category Rank
#2 of 3
AI Consensus
66%
Trend
up
Per Platform
ChatGPT
36
Perplexity
43
Gemini
32

About

Lusha is a Tel Aviv and Boston-based B2B contact data platform that provides sales reps, recruiters, and marketers with verified direct phone numbers, email addresses, and company firmographic data for prospecting and outreach. The platform's Chrome extension enriches LinkedIn profiles, company websites, and CRM records in real time with contact information, enabling SDRs and recruiters to reach decision-makers directly rather than through gatekeepers. Lusha is built around data quality — its contact verification engine continuously validates and updates records, achieving higher connect rates than bulk-purchased contact databases. The platform integrates with Salesforce, HubSpot, Outreach, and Salesloft, feeding enriched contact data directly into existing sales workflows. Founded in 2016, Lusha reached profitability and unicorn status in 2021 after raising over $200M from investors including Bessemer Venture Partners. With over 1 million users globally, Lusha has grown into one of the largest self-serve B2B contact data platforms, competing with ZoomInfo and Apollo.io in the sales intelligence market.

Full profile
Hiver logo

Hiver

ChallengerCustomer Support

Omnichannel Helpdesk

Pune India Gmail-native customer support helpdesk. $42M raised, turns Gmail into a shared inbox with assignments, SLAs, and analytics for support teams.

AI VisibilityBeta
Overall Score
B68
Category Rank
#7 of 11
AI Consensus
72%
Trend
up
Per Platform
ChatGPT
65
Perplexity
69
Gemini
66

About

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Workspace. Unlike platforms that require migrating to a separate support interface, Hiver adds shared inbox, ticket assignment, SLA management, automation, analytics, and collaboration features directly within the Gmail UI that support agents already use daily. This Gmail-native approach eliminates the onboarding barrier of learning a new tool and makes Hiver particularly attractive to teams that are deeply embedded in Google Workspace and want to avoid the disruption of a major software transition.

Full profile

AI Visibility Head-to-Head

40
Overall Score
68
#2
Category Rank
#7
66
AI Consensus
72
up
Trend
up
36
ChatGPT
65
43
Perplexity
69
32
Gemini
66
33
Claude
74
44
Grok
75

Key Details

Category
B2B Contact Data
Omnichannel Helpdesk
Tier
Growth
Challenger
Entity Type
brand
brand

Capabilities & Ecosystem

Capabilities

Only Lusha
B2B Contact Data
Only Hiver
Omnichannel Helpdesk

Integrations

Only Hiver

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