Icertis vs DocuSign CLM
Side-by-side comparison of AI visibility scores, market position, and capabilities
$350M ARR Aug 2025; $520M funding; $2.8-5B valuation; 250+ customers; 30%+ Fortune 100; Microsoft partnership; 2025 IDC Leader; contract lifecycle management leader
About
Icertis was founded in 2009 in Bellevue, Washington, by Samir Bodas and Monish Darda with a mission to transform how companies manage contracts — the foundational commercial agreements that govern every business relationship. Built natively on Microsoft Azure and deeply integrated with the Microsoft ecosystem, Icertis developed its Contract Intelligence platform to bring AI-powered automation, compliance, and analytics to enterprise contract lifecycle management at a scale no previous CLM solution had achieved.\n\nThe Icertis Contract Intelligence (ICI) platform covers the full contract lifecycle from authoring and negotiation to execution, obligation management, and renewal. It leverages AI for clause analysis, risk scoring, obligation extraction, and contract benchmarking against market standards. The platform is deeply embedded in enterprise workflows through integrations with SAP, Salesforce, Microsoft 365, and Workday, and supports over 10 million contracts across 40+ languages. Customers include Microsoft itself, Cognizant, Boeing, and major global manufacturers and financial institutions.\n\nIcertis surpassed $350M in ARR in August 2025 and has raised $520M in total funding at a valuation estimated between $2.8B and $5B. The company counts 30%+ of Fortune 100 companies among its 250+ enterprise customers, making it the market leader in enterprise CLM by both deal size and strategic footprint. Its Microsoft partnership — which includes co-selling and deep Azure integration — provides a durable distribution advantage in the enterprise market that challengers have struggled to replicate.
FY 2025 (ended Jan 31, 2025): Revenue $2.977B (+8% YoY); 1.7M customers in 180 countries; 1B+ users; 1,131 customers with $300K+ ACV (up from 1,060 in 2024)
About
DocuSign CLM is the contract lifecycle management platform from DocuSign, the San Francisco-based agreement cloud company founded in 2003. While DocuSign's eSignature product revolutionized document execution, CLM addresses the broader contract management lifecycle — authoring, negotiation, approval workflows, obligation tracking, and renewal management — giving legal, sales, and procurement teams a unified system for every stage of a contract from first draft to renewal. The platform's core technology uses AI to extract, classify, and surface contract metadata from both executed agreements and legacy documents.\n\nDocuSign CLM serves enterprise customers in financial services, life sciences, technology, and professional services who manage high volumes of complex contracts with multiple counterparties and jurisdictions. Key differentiators include deep integration with DocuSign eSignature, Salesforce, and major ERP systems, enabling contracts to flow automatically through CRM and procurement workflows. The Intelligent Agreement Management layer — powered by DocuSign AI — adds risk flagging, obligation extraction, and clause recommendations that reduce legal review time and surface buried contract risks.\n\nDocuSign reported FY2025 revenue of $2.977 billion, an 8% year-over-year increase, with 1.7 million customers across 180 countries and more than one billion users having touched the platform. The company counts 1,131 customers with $300,000+ annual contract values, reflecting strong enterprise adoption of its expanded platform beyond eSignature. As companies face increasing pressure to extract value from contracted commitments and reduce compliance risk, DocuSign CLM's position within the world's most trusted agreement infrastructure gives it a privileged entry point into enterprise contract intelligence.
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